[Koha] Finding a patron name in lookup

[Mickey Coalwell]

Any thoughts/tips/strategies for finding a patron named HEATHER HEATH 
(or any similarly structured name) in Koha's patron lookup quickly and 
efficiently? I'm confounded. This is an actual patron name, and her home 
library called us to say that they could not find her via name lookup. 
Interesting problem.

-- 
Mickey Coalwell, Library Development Consultant
Northeast Kansas Library System
4317 W. 6th Street
Lawrence, KS 66049
Phone: 785-838-4090  Fax: 785-838-3989
Toll Free: 1-888-296-6963