Re: [Koha] Problems with Koha mail notifications
Hi,
The check in and check out email notifications are not sent out at all.
Patrons can choose whether they want to receive checkin or checkout emails. Have you checked to make sure that you have some patrons who have elected to receive checkin/checkout emails in their messaging preferences? If you look at the patron record, under "Patron messaging preferences" the boxes under "Email" and beside "Item checkout" and "Item checkin" need to be checked there.
The due reminder, overdue, and adcanced notice notifications are sent; but the fields are blank
What does your notice text look like? If your notices use <<items.content>> then you also need to set up the cron jobs accordingly. Here is a post that might help you get the correct notice text: http://bywatersolutions.com/2012/04/13/putting-item-information-into-notices... And here is a link to the relevant section of the Koha manual: http://manual.koha-community.org/3.8/en/tools.html#notices You can find an example of correct overdue notice markup here. If you go to Tools > Notices & Slips and copy/paste the message body of your notice into this email, then we could help you correct it! Thanks, Melia
Thank you for the response, this was very helpful. Almost all of the borrowers were inputted through a CSV file so none of them have email preferences. Is there a script I can run that will automatically set the borrowers email preferences? I think we want them to be on by default.
From the behavior of the emails I have been receiving notifications from borrowers whom do not have email preferences set are receiving overdue and about to be due messages.
----- George W. Gardei (ggardei@gbs.edu) IT CAMS Manager God's Bible School & College 513-763-6516 1810 Young Street, Cincinnati OH 45202 -- View this message in context: http://koha.1045719.n5.nabble.com/Problems-with-Koha-mail-notifications-tp57... Sent from the Koha-general mailing list archive at Nabble.com.
Hi, On Thu, Oct 4, 2012 at 10:24 AM, ggardei <ggardei@gbs.edu> wrote:
Almost all of the borrowers were inputted through a CSV file so none of them have email preferences. Is there a script I can run that will automatically set the borrowers email preferences? I think we want them to be on by default.
After you define default messaging preferences for the patron categories, the server-side script force-borrower-messaging-defaults can be used to apply them to existing patron records. Regards, Galen -- Galen Charlton Director of Implementation Equinox Software, Inc. / The Open Source Experts email: gmc@esilibrary.com direct: +1 770-709-5581 cell: +1 404-984-4366 skype: gmcharlt web: http://www.esilibrary.com/ Supporting Koha and Evergreen: http://koha-community.org & http://evergreen-ils.org
Galen, Thank you for your quick response, that sounds like what I need. ----- George W. Gardei (ggardei@gbs.edu) IT CAMS Manager God's Bible School & College 513-763-6516 1810 Young Street, Cincinnati OH 45202 -- View this message in context: http://koha.1045719.n5.nabble.com/Problems-with-Koha-mail-notifications-tp57... Sent from the Koha-general mailing list archive at Nabble.com.
i ran the script force-borrower-messaging-defaults however it did not appear to do anything. I looked at the borrower messaging preferences tables and they had not been populated . when I ran the script it outputted a number count, and a patron type 0000-00-001: S 2: S 3: S 4: S 6: U 7: U 8: U 9: U 10: U 11: U 12: U 13: U 14: U 15: U 16: U 17: U ... yadda yadda .... all the way down to 530 ----- George W. Gardei (ggardei@gbs.edu) IT CAMS Manager God's Bible School & College 513-763-6516 1810 Young Street, Cincinnati OH 45202 -- View this message in context: http://koha.1045719.n5.nabble.com/Problems-with-Koha-mail-notifications-tp57... Sent from the Koha-general mailing list archive at Nabble.com.
Thanks for all the help but I still having the errrors with the overdue_notices script Use of uninitialized value in pattern match (m//) at /usr/share/koha/bin/cronjobs/overdue_notices.pl line 659. Use of uninitialized value in pattern match (m//) at /usr/share/koha/bin/cronjobs/overdue_notices.pl line 670. (repeats dozens of times) I am getting second overdue notices, but sofar no first time overdue notices. Also, the fine isn't being displayed, Examples --- Overdue Items (Second Notice) Dear Kate ODERO, According to our current records, you have items that are overdue. Please return or renew them as soon as possible. The following items are overdue: The lost art of disciple making by Eims, LeRoy Fine: USD Due on 2012-09-21 23:59:00 Please do not reply to this notification as it was automatically generated. If you have any question regarding this notification, please email library@gbs.edu. ---- The Overdue Notice Templates are Dear <<borrowers.firstname>> <<borrowers.surname>>, According to our current records, you have items that are overdue. Please return or renew them as soon as possible. Here is the template <item> <<biblio.title>> by <<biblio.author>> Fine: <fine>USD</fine> Due on <<issues.date_due>> </item> Please do not reply to this notification as it was automatically generated. If you have any question regarding this notification, please email library@gbs.edu. ----- George W. Gardei (ggardei@gbs.edu) IT CAMS Manager God's Bible School & College 513-763-6516 1810 Young Street, Cincinnati OH 45202 -- View this message in context: http://koha.1045719.n5.nabble.com/Problems-with-Koha-mail-notifications-tp57... Sent from the Koha-general mailing list archive at Nabble.com.
I have not heard back on this post for a while. I am still having problems with the script (see preivous post) with the fines not displaying and the error meessage in the overdue notices script. ----- George W. Gardei (ggardei@gbs.edu) IT CAMS Manager God's Bible School & College 513-763-6516 1810 Young Street, Cincinnati OH 45202 -- View this message in context: http://koha.1045719.n5.nabble.com/Problems-with-Koha-mail-notifications-tp57... Sent from the Koha-general mailing list archive at Nabble.com.
participants (3)
-
Galen Charlton -
ggardei -
Melia Meggs