Email overdue notice info not displaying
When our patrons receive an overdue notice, neither <<biblio.title>> nor <<biblio.author>> are showing up, though <<borrowers.firstname>> and <<borrowers.lastname>> are. For example, our message template is: Dear <<borrowers.firstname>> <<borrowers.surname>>, According to our records, you have items that are overdue. Varndean Library does not charge late fines, but please return or renew them as soon as possible. <<biblio.title>> by <<biblio.author>> Do not reply directly to this email. If you wish to email your librarians, please send an email to 'TheLibrary'. Thanks! What is actually received is: Dear Emrys Minnig, According to our records, you have items that are overdue. Varndean Library does not charge late fines, but please return or renew them as soon as possible. by Do not reply directly to this email. If you wish to email your librarians, please send an email to 'TheLibrary'. Thanks! I am using Koha 3.00.02.012 on Debian Etch, using qmail instead of the standard sendmail. Anyone have an idea why elements are able to be pulled from the 'borrowers' table but not the 'biblio' table? Emrys
Emrys, This is a known issue. You need to use <<items.content>> instead of author and title. This will show all of the items the person has overdue. http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=3407 --- Nicole C. Engard Open Source Evangelist, LibLime (888) Koha ILS (564-2457) ext. 714 nce@liblime.com AIM/Y!/Skype: nengard http://liblime.com http://blogs.liblime.com/open-sesame/ On Thu, Jul 9, 2009 at 7:05 AM, Emrys Minnig<emrysminnig@varndean.co.uk> wrote:
When our patrons receive an overdue notice, neither <<biblio.title>> nor <<biblio.author>> are showing up, though <<borrowers.firstname>> and <<borrowers.lastname>> are.
For example, our message template is:
Dear <<borrowers.firstname>> <<borrowers.surname>>, According to our records, you have items that are overdue. Varndean Library does not charge late fines, but please return or renew them as soon as possible.
<<biblio.title>> by <<biblio.author>>
Do not reply directly to this email. If you wish to email your librarians, please send an email to 'TheLibrary'. Thanks!
What is actually received is:
Dear Emrys Minnig, According to our records, you have items that are overdue. Varndean Library does not charge late fines, but please return or renew them as soon as possible.
by
Do not reply directly to this email. If you wish to email your librarians, please send an email to 'TheLibrary'. Thanks!
I am using Koha 3.00.02.012 on Debian Etch, using qmail instead of the standard sendmail. Anyone have an idea why elements are able to be pulled from the 'borrowers' table but not the 'biblio' table?
Emrys
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Emrys Minnig -
Nicole Engard