Hi, On May 16, 2012, at 3:01 AM, MJ Ray wrote:

The following entries on http://koha-community.org/support/paid-support/ have email addresses that bounce, discovered during kohacon-related tasks.

Busara Core Solutions Email: bmugambi@gmail.com, mugambi@busara.co.ke Categories: Africa, Uncategorized host ASPMX.L.GOOGLE.COM [173.194.78.27]: 550-5.1.1 The email account that you tried to reach does not exist.

Only the address @busara seems to fail, so I guess it could be fixed just by removing that address from the listing. Is that OK?

Strikes me as OK, but I note that there are alternative email addresses listed at http://busara.co.ke/?page_id=24 that might be worth writing as a courtesy.

The following have only bouncing email addresses. So I guess from http://koha-community.org/support/paid-support/how-to-get-listed/ that I should ask the Koha webmasters to consider removing them if updates aren't supplied. Is that OK?

The two you listed under this section also have running websites with links to contact information, so an alternative would be for the webmasters to check those addresses as well. Of course, I don't think that the webmasters have a *duty* to do this sort of chasing down of contact information. I feel that it's ultimately the responsibility of the vendors and support providers to keep their contact information up to date. Regards, Galen -- Galen Charlton Director of Support and Implementation Equinox Software, Inc. / The Open Source Experts email: gmc@esilibrary.com direct: +1 770-709-5581 cell: +1 404-984-4366 skype: gmcharlt web: http://www.esilibrary.com/ Supporting Koha and Evergreen: http://koha-community.org & http://evergreen-ils.org