Search boxes and save record box doing unexpected things in 3.16
I'm getting reports from our staff that since we upgraded production to 3.16.04 there have been strange things happening on the screen in the staff interface. Aside from one instance of problem 1) below, I have not been able to replicate these things on my end. I have asked them to send me the info on what browser and OS they're running. I have also asked them to refresh the browser to see if this clears it up. Because we're 8 time zones apart, trouble shooting sometimes takes a while. 1) After searching, and clicking through to a single record the search box at the top changes to patron search. (This I saw happen once, but after many searches, it hasn't happened again on my machine (Mac OS X and Chrome). 2) "in normal view, a save record box appears below the item record box, which is something new and unnecessary". (I have looked at several records, different item types, edited and unedited - and I have not seen this at all, but I don't think they're making it up). Is this, as I suspect, a browser problem? Has anyone else seen this happen? -- Elaine Bradtke Data Wrangler VWML English Folk Dance and Song Society | http://www.efdss.org Cecil Sharp House, 2 Regent's Park Road, London NW1 7AY Tel +44 (0) 20 7485 2206 (This number is for the English Folk Dance and Song Society in London, England. If you wish to phone me personally, send an e-mail first. I work off site) -------------------------------------------------------------------------- Registered Company No. 297142 Charity Registered in England and Wales No. 305999 --------------------------------------------------------------------------- "Writing about music is like dancing about architecture" --Elvis Costello (Musician magazine No. 60 (October 1983), p. 52)
Hi Elaine, I suspect the affected users need to clear the cache in their browser. This is an extremely common occurrence when staff don't clear the cache after an upgrade. Cheers, Liz Rea On 21/10/14 06:18, Elaine Bradtke wrote:
I'm getting reports from our staff that since we upgraded production to 3.16.04 there have been strange things happening on the screen in the staff interface. Aside from one instance of problem 1) below, I have not been able to replicate these things on my end. I have asked them to send me the info on what browser and OS they're running. I have also asked them to refresh the browser to see if this clears it up. Because we're 8 time zones apart, trouble shooting sometimes takes a while.
1) After searching, and clicking through to a single record the search box at the top changes to patron search. (This I saw happen once, but after many searches, it hasn't happened again on my machine (Mac OS X and Chrome). 2) "in normal view, a save record box appears below the item record box, which is something new and unnecessary". (I have looked at several records, different item types, edited and unedited - and I have not seen this at all, but I don't think they're making it up).
Is this, as I suspect, a browser problem? Has anyone else seen this happen?
-- -- Liz Rea Catalyst.Net Limited Level 6, Catalyst House, 150 Willis Street, Wellington. P.O Box 11053, Manners Street, Wellington 6142 GPG: B149 A443 6B01 7386 C2C7 F481 B6c2 A49D 3726 38B7
I found the problem using Firefox but not in Chrome. On Mon, Oct 20, 2014 at 2:22 PM, Liz Rea <liz@catalyst.net.nz> wrote:
Hi Elaine,
I suspect the affected users need to clear the cache in their browser. This is an extremely common occurrence when staff don't clear the cache after an upgrade.
I'm getting reports from our staff that since we upgraded production to 3.16.04 there have been strange things happening on the screen in the staff interface. Aside from one instance of problem 1) below, I have not been able to replicate these things on my end. I have asked them to send me the info on what browser and OS they're running. I have also asked
Cheers, Liz Rea On 21/10/14 06:18, Elaine Bradtke wrote: them
to refresh the browser to see if this clears it up. Because we're 8 time zones apart, trouble shooting sometimes takes a while.
1) After searching, and clicking through to a single record the search box at the top changes to patron search. (This I saw happen once, but after many searches, it hasn't happened again on my machine (Mac OS X and Chrome). 2) "in normal view, a save record box appears below the item record box, which is something new and unnecessary". (I have looked at several records, different item types, edited and unedited - and I have not seen this at all, but I don't think they're making it up).
Is this, as I suspect, a browser problem? Has anyone else seen this happen?
-- -- Liz Rea Catalyst.Net Limited Level 6, Catalyst House, 150 Willis Street, Wellington. P.O Box 11053, Manners Street, Wellington 6142
GPG: B149 A443 6B01 7386 C2C7 F481 B6c2 A49D 3726 38B7
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
-- *Diedre Conkling* *Lincoln County Library DistrictP.O. Box 2027Newport, OR 97365Phone & Fax: 541-265-3066Work email**: **diedre@lincolncolibrarydist.org* <diedre@lincolncolibrarydist.org> *Home email: **diedre08@gmail.com* <diedre08@gmail.com> “If you don't like something, change it. If you can't change it, change your attitude.”―Maya Angelou
On 2014-10-21, at 10:22 AM, Liz Rea wrote:
Hi Elaine,
I suspect the affected users need to clear the cache in their browser. This is an extremely common occurrence when staff don't clear the cache after an upgrade.
hi Folks I've have some good results installing this on my Koha's server, to resolve this common problem :) https://developers.google.com/speed/pagespeed/
Cheers, Liz Rea On 21/10/14 06:18, Elaine Bradtke wrote:
I'm getting reports from our staff that since we upgraded production to 3.16.04 there have been strange things happening on the screen in the staff interface. Aside from one instance of problem 1) below, I have not been able to replicate these things on my end. I have asked them to send me the info on what browser and OS they're running. I have also asked them to refresh the browser to see if this clears it up. Because we're 8 time zones apart, trouble shooting sometimes takes a while.
1) After searching, and clicking through to a single record the search box at the top changes to patron search. (This I saw happen once, but after many searches, it hasn't happened again on my machine (Mac OS X and Chrome). 2) "in normal view, a save record box appears below the item record box, which is something new and unnecessary". (I have looked at several records, different item types, edited and unedited - and I have not seen this at all, but I don't think they're making it up).
Is this, as I suspect, a browser problem? Has anyone else seen this happen?
-- -- Liz Rea Catalyst.Net Limited Level 6, Catalyst House, 150 Willis Street, Wellington. P.O Box 11053, Manners Street, Wellington 6142
GPG: B149 A443 6B01 7386 C2C7 F481 B6c2 A49D 3726 38B7
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
cheers, Mason -- KohaAloha, NZ
Cache cleared, panic over. I'll look into pagespeed. Thanks On Tue, Oct 21, 2014 at 3:14 AM, Mason James <mtj@kohaaloha.com> wrote:
On 2014-10-21, at 10:22 AM, Liz Rea wrote:
Hi Elaine,
I suspect the affected users need to clear the cache in their browser. This is an extremely common occurrence when staff don't clear the cache after an upgrade.
hi Folks
I've have some good results installing this on my Koha's server, to resolve this common problem :)
https://developers.google.com/speed/pagespeed/
Cheers, Liz Rea On 21/10/14 06:18, Elaine Bradtke wrote:
I'm getting reports from our staff that since we upgraded production to 3.16.04 there have been strange things happening on the screen in
staff interface. Aside from one instance of problem 1) below, I have not been able to replicate these things on my end. I have asked them to send me the info on what browser and OS they're running. I have also asked
the them
to refresh the browser to see if this clears it up. Because we're 8 time zones apart, trouble shooting sometimes takes a while.
1) After searching, and clicking through to a single record the search box at the top changes to patron search. (This I saw happen once, but after many searches, it hasn't happened again on my machine (Mac OS X and Chrome). 2) "in normal view, a save record box appears below the item record box, which is something new and unnecessary". (I have looked at several records, different item types, edited and unedited - and I have not seen this at all, but I don't think they're making it up).
Is this, as I suspect, a browser problem? Has anyone else seen this happen?
-- -- Liz Rea Catalyst.Net Limited Level 6, Catalyst House, 150 Willis Street, Wellington. P.O Box 11053, Manners Street, Wellington 6142
GPG: B149 A443 6B01 7386 C2C7 F481 B6c2 A49D 3726 38B7
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
cheers, Mason -- KohaAloha, NZ
-- Elaine Bradtke Data Wrangler VWML English Folk Dance and Song Society | http://www.efdss.org Cecil Sharp House, 2 Regent's Park Road, London NW1 7AY Tel +44 (0) 20 7485 2206 (This number is for the English Folk Dance and Song Society in London, England. If you wish to phone me personally, send an e-mail first. I work off site) -------------------------------------------------------------------------- Registered Company No. 297142 Charity Registered in England and Wales No. 305999 --------------------------------------------------------------------------- "Writing about music is like dancing about architecture" --Elvis Costello (Musician magazine No. 60 (October 1983), p. 52)
participants (4)
-
Diedre Conkling -
Elaine Bradtke -
Liz Rea -
Mason James