Hi everyone, I know that most of our e-mail overdue notices are going out -- I can see them listed in patron's messaging/notices and sometimes people reply or tell us they've gotten the e-mail. But, I have one patron who should be getting e-mails and he hasn't and there isn't anything in his messaging/notices. When there is an incorrect e-mail address Koha still sends a message but then I get the bounce-back. In this case there is nothing at all. Has anyone run into this before? We are using 3.4 Thanks, Lesley ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ You see, I don't believe that libraries should be drab places where people sit in silence, and that's been the main reason for our policy of employing wild animals as librarians. -- Monty Python, "Gorilla Librarian" sketch ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Lesley Kimball Director Wiggin Memorial Library Stratham, NH <mailto:Director@WigginML.org> Director@WigginML.org