Re: [Koha] Unable to create patron
Hi Michael, hard to debug remote... next things I'd check is probably the System information tab on the about page and emptying out the BorrowerMandatoryField and BorrowerUnwantedField system preferences to see if anything there makes a difference. Katrin On 13.07.20 10:43, Michael Kuhn wrote:
Hi Katrin
I think I misread thinking that the patron edit form didn't open at all, but it does.
Could your problem be browser related?
*Bug 25803* <https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25803> - Internet Explorer: unable to save patron edits or view patron checkouts
Thanks for the hint!
But no, the problem is not browser-related. We have tested with Mozilla Firefox (which is officially supported by Koha) and also with various versions of the Internet Explorer.
Besides, as said before, we have two instances of Koha 18.11.05 residing on the same host - only one of these two instances shows the described problem where it is not possible to save a patron.
Best wishes: Michael
Hi Katrin
hard to debug remote... next things I'd check is probably the System information tab on the about page and emptying out the BorrowerMandatoryField and BorrowerUnwantedField system preferences to see if anything there makes a difference.
Thanks for the hints... The Koha menu "About Koha > System information" shows "No warnings". The Koha system preference "BorrowerUnwantedField" is empty. The Koha system preference "BorrowerMandatoryField" only contained "surname". I removed that and tried again to save a new patron, but it made no difference and didn't work. Best wishes: Michael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch
Sorry, but I've run out of ideas now :( On 16.07.20 10:24, Michael Kuhn wrote:
Hi Katrin
hard to debug remote... next things I'd check is probably the System information tab on the about page and emptying out the BorrowerMandatoryField and BorrowerUnwantedField system preferences to see if anything there makes a difference.
Thanks for the hints...
The Koha menu "About Koha > System information" shows "No warnings".
The Koha system preference "BorrowerUnwantedField" is empty.
The Koha system preference "BorrowerMandatoryField" only contained "surname". I removed that and tried again to save a new patron, but it made no difference and didn't work.
Best wishes: Michael
Hi Miichael I´ll go back to js and delete all js content added opan/admin and test without them. I had an issue where a missing ' in a js killed the save button in the record edit page even though the js had nothing to do with the record edit function. note that this kind of error might come from a css / js missing ' " or or an unescaped character. If it works, then add each js one by one until find the error. Hope helps Alvaro |----------------------------------------------------------------------------------------| Stay safe / Cuídate/ Reste sécurisé *7* Switch off as you go / Apaga lo que no usas / Débranchez au fur et à mesure. *q *Recycle always / Recicla siempre / Recyclez toujours P Print only if absolutely necessary / Imprime solo si es necesario / Imprimez seulement si nécessaire Le jeu. 16 juil. 2020 à 03:24, Michael Kuhn <mik@adminkuhn.ch> a écrit :
Hi Katrin
hard to debug remote... next things I'd check is probably the System information tab on the about page and emptying out the BorrowerMandatoryField and BorrowerUnwantedField system preferences to see if anything there makes a difference.
Thanks for the hints...
The Koha menu "About Koha > System information" shows "No warnings".
The Koha system preference "BorrowerUnwantedField" is empty.
The Koha system preference "BorrowerMandatoryField" only contained "surname". I removed that and tried again to save a new patron, but it made no difference and didn't work.
Best wishes: Michael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch _______________________________________________
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Hi Alvaro
I´ll go back to js and delete all js content added opan/admin and test without them.
I had an issue where a missing ' in a js killed the save button in the record edit page even though the js had nothing to do with the record edit function.
note that this kind of error might come from a css / js missing ' " or or an unescaped character.
If it works, then add each js one by one until find the error.
Thanks for the tip! I emptied both system preferences "IntranetUserJS" and "OPACUserJS", then tried again to save a new patron. But it still didn't work. Best wishes: Michael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch
participants (3)
-
Alvaro Cornejo -
Katrin Fischer -
Michael Kuhn