Repost: Checkout fails
Hi! Please, allways reply to the list - you are much more likely to get answers that way. My questions were just the standard ones to help narrow down the problem. :-) I have no idea what is causing your problem, but the latest stable version is actually 3.6.1 (and 3.6.2 is right around the corner), so upgrading to that might be worth a try. Best regards, Magnus Enger libriotech.no ---------- Forwarded message ---------- From: Hailuodon Kirjasto <kirjasto@hailuoto.fi> Date: 20 December 2011 11:11 Subject: edit: version 3.06.00.000 Re: [Koha] Repost: Checkout fails To: Magnus Enger <magnus@enger.priv.no> Sorry, desk service duty distracted me: Our running version is 3.06.00.000 being the newest stable build. Summar: any id input drives the dialogue to earlier-mentioned error, even though the database functions seem to be ok. Could you answer to the list so that my project-co, it-expert Perch gets the answer. Thanks! Kari 11:07, Hailuodon Kirjasto kirjoitti:
Hi! (Got back as soon as I could. )
Mangus, error message comes even when adding (recieving) new serials item's IDs. Checkout and check-in dialogues fail too. In fact the processing works (items get added, check-uot/in's get written into the system) BUT the dialogue stops to a error message.
We have new original Koha 3.6.01.000 installation, Marc-data for serials was migrated from earlier Koha 3.0-dump.
This is not a setup but urgent production run problem. We need to fix it soon, any help?
16.12.2011, Magnus Enger kirjoitti:
Hi!
On 16 December 2011 19:22, Hailuodon Kirjasto <kirjasto@hailuoto.fi> wrote:
Hi, thanks, but can you help us w the original problem: 14.12.2011, Perch wrote:
When checking items out to a patron, this message appears:
-- Software error:
Can't call method "subfield" on an undefined value at /usr/share/koha/lib/C4/Biblio.pm line 3008.
--
The item gets checked out (i.e. it appears in the list of items checked out to the client when you go return to the checkout page). The same happens with check in. The items get checked in, but Koha stops at the error message.
Similar error message appears when trying to add a new issue to an existing subscription. I think the problem might be related to error I received when updating the database to new Koha version
(http://koha.1045719.n5.nabble.com/Database-update-errors-td5068234.html).
Any help here? We really really need to get this working.
Does this happen for all records, or just one/some?
Which version are you running? Did you upgrade from an earlier version?
Best regards, Magnus Enger libriotech.no
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Magnus Enger