overdue_notives - to_address field is not populated
After upgrading to Koha 3.4.5 we have noticed that the overdue notices were not sent. The cron jobs are running and the message_queue table gets updated. The borrowernumber is correct in the message_queue but the to_address field is NULL. ( select email from borrowers where borrowernumber = xxx gives me the correct email) Any ideas why the to_address field is NULL and what to do about this? If I manually update the to_address and run process_message_queue.pl then the notices are sent ok. Thanks for any help. Rudy Wuthrich Kodaikanal International School
Rudy, Check your AutoEmailPrimaryAddress system preference. It should be either "email" or "first valid".... we've found sometimes it gets defaulted to "alternate", which results in failed messages. Cheers, -Ian On Wed, Nov 2, 2011 at 1:09 AM, ISM KIS <Ism@kis.in> wrote:
After upgrading to Koha 3.4.5 we have noticed that the overdue notices were not sent.
The cron jobs are running and the message_queue table gets updated. The borrowernumber is correct in the message_queue but the to_address field is NULL. ( select email from borrowers where borrowernumber = xxx gives me the correct email)
Any ideas why the to_address field is NULL and what to do about this?
If I manually update the to_address and run process_message_queue.pl then the notices are sent ok.
Thanks for any help.
Rudy Wuthrich Kodaikanal International School
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-- Ian Walls Lead Development Specialist ByWater Solutions Phone # (888) 900-8944 http://bywatersolutions.com ian.walls@bywatersolutions.com Twitter: @sekjal
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ISM KIS