Internal Server Error after upgrading to Koha 20.05
Hello everyone, First off all I would like to congratulate everyone involved in the development of Koha up to this point of new release of version 20.05. This morning I upgraded our office Koha production server from Koha 19.11.6 to the newly released version Koha 20.05. After the upgrade, I managed to access the OPAC but failed to access staff login page with “Internal Server Error” message. I tried to do different options like restarting apache, upgrading schema and rebuilding zebra even reboot the PC but all failed to solve the problem. I kindly requesting for your assistance. Regards, Fadhili
From Tanzania
Hi, can you give us more information? - Operating system - Any errors during the upgrade process (in the command line) - Anything in the plack-error.log file? Thanks El sáb., 6 jun. 2020 a las 5:20, Fadhili Ngalawa (<fngalawa@gmail.com>) escribió:
Hello everyone,
First off all I would like to congratulate everyone involved in the development of Koha up to this point of new release of version 20.05.
This morning I upgraded our office Koha production server from Koha 19.11.6 to the newly released version Koha 20.05.
After the upgrade, I managed to access the OPAC but failed to access staff login page with “Internal Server Error” message.
I tried to do different options like restarting apache, upgrading schema and rebuilding zebra even reboot the PC but all failed to solve the problem.
I kindly requesting for your assistance.
Regards,
Fadhili From Tanzania _______________________________________________
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
-- Tomás Cohen Arazi Theke Solutions (http://theke.io) ✆ +54 9351 3513384 GPG: B2F3C15F
Thanks, Tomas for your reply, Operating System: Ubuntu 20.04 Errors during upgrade: None plack-errors log file: Use of uninitialized value in hash element at /usr/share/koha/opac/cgi-bin/opac/opac-detail.pl line 689. item-level_itypes set but no itemtype set for item (19879) at /usr/share/koha/lib/Koha/Schema/Result/Item.pm line 770. Use of uninitialized value in string comparison (cmp) at /usr/share/koha/lib/C4/Items.pm line 760. Use of uninitialized value $times in subtraction (-) at /usr/share/koha/lib/C4/Search.pm line 1763. Use of uninitialized value in concatenation (.) or string at /usr/share/koha/opac/cgi-bin/opac/opac-MARCdetail.pl line 312. Use of uninitialized value in concatenation (.) or string at /usr/share/koha/opac/cgi-bin/opac/opac-MARCdetail.pl line 312. I hope this will give an idea of what's wrong. Regards, Fadhili On Sat, 6 Jun 2020 at 14:56, Tomas Cohen Arazi <tomascohen@gmail.com> wrote:
Hi, can you give us more information? - Operating system - Any errors during the upgrade process (in the command line) - Anything in the plack-error.log file?
Thanks
El sáb., 6 jun. 2020 a las 5:20, Fadhili Ngalawa (<fngalawa@gmail.com>) escribió:
Hello everyone,
First off all I would like to congratulate everyone involved in the development of Koha up to this point of new release of version 20.05.
This morning I upgraded our office Koha production server from Koha 19.11.6 to the newly released version Koha 20.05.
After the upgrade, I managed to access the OPAC but failed to access staff login page with “Internal Server Error” message.
I tried to do different options like restarting apache, upgrading schema and rebuilding zebra even reboot the PC but all failed to solve the problem.
I kindly requesting for your assistance.
Regards,
Fadhili From Tanzania _______________________________________________
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
-- Tomás Cohen Arazi Theke Solutions (http://theke.io) ✆ +54 9351 3513384 GPG: B2F3C15F
You need to do: tail -f /var/log/koha/<instance>/plack-error.log and generate the Internal server error, then information about the internal server error will show on the log. Those you pasted are normal warnings about data not being 'perfect' on your MARC. El sáb., 6 jun. 2020 a las 9:30, Fadhili Ngalawa (<fngalawa@gmail.com>) escribió:
Thanks, Tomas for your reply,
Operating System: Ubuntu 20.04 Errors during upgrade: None plack-errors log file: Use of uninitialized value in hash element at /usr/share/koha/opac/cgi-bin/opac/opac-detail.pl line 689. item-level_itypes set but no itemtype set for item (19879) at /usr/share/koha/lib/Koha/Schema/Result/Item.pm line 770. Use of uninitialized value in string comparison (cmp) at /usr/share/koha/lib/C4/Items.pm line 760. Use of uninitialized value $times in subtraction (-) at /usr/share/koha/lib/C4/Search.pm line 1763. Use of uninitialized value in concatenation (.) or string at /usr/share/koha/opac/cgi-bin/opac/opac-MARCdetail.pl line 312. Use of uninitialized value in concatenation (.) or string at /usr/share/koha/opac/cgi-bin/opac/opac-MARCdetail.pl line 312.
I hope this will give an idea of what's wrong.
Regards, Fadhili
On Sat, 6 Jun 2020 at 14:56, Tomas Cohen Arazi <tomascohen@gmail.com> wrote:
Hi, can you give us more information? - Operating system - Any errors during the upgrade process (in the command line) - Anything in the plack-error.log file?
Thanks
El sáb., 6 jun. 2020 a las 5:20, Fadhili Ngalawa (<fngalawa@gmail.com>) escribió:
Hello everyone,
First off all I would like to congratulate everyone involved in the development of Koha up to this point of new release of version 20.05.
This morning I upgraded our office Koha production server from Koha 19.11.6 to the newly released version Koha 20.05.
After the upgrade, I managed to access the OPAC but failed to access staff login page with “Internal Server Error” message.
I tried to do different options like restarting apache, upgrading schema and rebuilding zebra even reboot the PC but all failed to solve the problem.
I kindly requesting for your assistance.
Regards,
Fadhili From Tanzania _______________________________________________
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
-- Tomás Cohen Arazi Theke Solutions (http://theke.io) ✆ +54 9351 3513384 GPG: B2F3C15F
-- Tomás Cohen Arazi Theke Solutions (http://theke.io) ✆ +54 9351 3513384 GPG: B2F3C15F
On 20-06-06 10:19, Fadhili Ngalawa wrote:
This morning I upgraded our office Koha production server from Koha 19.11.6 to the newly released version Koha 20.05.
Thanks to you and Quỳnh for trying the new release. Having early adopters helps a lot everyone. Though throwing it in production is very courageous. Any more feedback since then? Note that version 20.05.01 has been released. See the email "Koha 20.05.01 released" Cheers, -- Victor Grousset/tuxayo
participants (3)
-
Fadhili Ngalawa -
Tomas Cohen Arazi -
Victor Grousset/tuxayo