Another cry for help :-) On 9/15/10 5:15 PM, Chris Hobbs wrote:

We're running 3.00.05.

When clicking on the link for Holds from the Catalog detail page, nothing happens. The browser wheel spins, and about 5 minutes we get the errors listed below.

Placing holds works great from OPAC, and checking in a held item works as well (pops a warning, prints a slip, etc.).

The Apache log file entry doesn't get written until the error below gets sent to the browser. Here is the log file entry:

koha:8080 206.210.224.74 - - [15/Sep/2010:16:52:20 -0700] "GET /cgi-bin/koha/reserve/request.pl?biblionumber=78399 HTTP/1.1" 504 538 "http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumb..." "Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9"

Koha error log reports:

[Wed Sep 15 16:57:47 2010] [warn] [client 206.210.224.74] Timeout waiting for output from CGI script /usr/share/koha/intranet/cgi-bin/reserve/request.pl, referer: http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumb... [Wed Sep 15 16:57:47 2010] [error] [client 206.210.224.74] Script timed out before returning headers: request.pl, referer: http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumb...

Any ideas on how to troubleshoot this?

Thanks,

-- Chris Hobbs Director, Technology New Haven Unified School District -- This message has been checked by ESVA and is believed to be clean.

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-- Chris Hobbs Director, Technology New Haven Unified School District -- This message was scanned by ESVA and is believed to be clean.