I'm trying to allow on shelf holds for all users. I have enabled the setting in the circulation and fine rules, turned on "RequestOnOpac", but Koha still won't let users place holds via the OPAC for items in stock. I also get a little yellow warning triangle on the staff system when placing holds. Any ideas what settings I may need to change? Thanks for your help. Colin Sawers BA (Hons) MCLIP MInstLM Learning Resources Manager Chesterfield College Infirmary Road, Chesterfield S41 7NG +44 1246 500518 sawersc@chesterfield.ac.uk www.chesterfield.ac.uk Like us on Facebook Follow our Tweets Watch us on YouTube Chesterfield College is committed to improving the English and mathematics of our students, staff and community. If you notice any spelling, grammar or mathematical errors in this email, please let me know. -- This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender. This message has been scanned for viruses and spam by MailScanner
Hi Colin, this should be all that you need to do. I just tested the on shelf holds on master and it seems to work alright there. Which version are you using? Which of the 3 possible settings in the circulation conditions did you pick? Can you place the hold correctly, once the item has been checked out? Katrin On 24.08.2017 16:26, Sawers, Colin wrote:
I'm trying to allow on shelf holds for all users. I have enabled the setting in the circulation and fine rules, turned on "RequestOnOpac", but Koha still won't let users place holds via the OPAC for items in stock. I also get a little yellow warning triangle on the staff system when placing holds.
Any ideas what settings I may need to change?
Thanks for your help.
Colin Sawers BA (Hons) MCLIP MInstLM Learning Resources Manager Chesterfield College Infirmary Road, Chesterfield S41 7NG
+44 1246 500518 sawersc@chesterfield.ac.uk www.chesterfield.ac.uk
Like us on Facebook Follow our Tweets Watch us on YouTube
Chesterfield College is committed to improving the English and mathematics of our students, staff and community. If you notice any spelling, grammar or mathematical errors in this email, please let me know.
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Hi Katrin In answer to your questions: Which version are you using? - 16.05.09.000 Which of the 3 possible settings in the circulation conditions did you pick? - I have selected "Yes" to "On shelf holds allowed" Can you place the hold correctly, once the item has been checked out? - Yes, warnings and problems only occur for on shelf items. Thanks for your help. Best Regards Colin Colin Sawers BA (Hons) MCLIP MInstLM Learning Resources Manager Chesterfield College is committed to improving the English and mathematics of our students, staff and community. If you notice any spelling, grammar or mathematical errors in this email, please let me know. -----Original Message----- From: Koha [mailto:koha-bounces@lists.katipo.co.nz] On Behalf Of Katrin Fischer Sent: 26 August 2017 23:11 To: koha@lists.katipo.co.nz Subject: Re: [Koha] Allow on shelf holds Hi Colin, this should be all that you need to do. I just tested the on shelf holds on master and it seems to work alright there. Which version are you using? Which of the 3 possible settings in the circulation conditions did you pick? Can you place the hold correctly, once the item has been checked out? Katrin On 24.08.2017 16:26, Sawers, Colin wrote:
I'm trying to allow on shelf holds for all users. I have enabled the setting in the circulation and fine rules, turned on "RequestOnOpac", but Koha still won't let users place holds via the OPAC for items in stock. I also get a little yellow warning triangle on the staff system when placing holds.
Any ideas what settings I may need to change?
Thanks for your help.
Colin Sawers BA (Hons) MCLIP MInstLM Learning Resources Manager Chesterfield College Infirmary Road, Chesterfield S41 7NG
+44 1246 500518 sawersc@chesterfield.ac.uk www.chesterfield.ac.uk
Like us on Facebook Follow our Tweets Watch us on YouTube
Chesterfield College is committed to improving the English and mathematics of our students, staff and community. If you notice any spelling, grammar or mathematical errors in this email, please let me know.
-- This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender.
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_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha -- This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender. This message has been scanned for viruses and spam by MailScanner
Hi Colin Yesterday I was successful enabling shelf holds doing this: 1. Koha menu "Administration > Circulation and fine rules" * Holds allowed (count): more than 0 * Holds per record (count): more than 0 * On shelf holds allowed: Yes 2. Koha system preference "RequestOnOpac": Allow Hope this helps. Best wishes: Michael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch
Thanks for getting back to me Michael. All the settings you suggest are correct on our system but we still can't place holds for on shelf items on the OPAC, and get warnings on the staff side of the system. Best Regards Colin Colin Sawers BA (Hons) MCLIP MInstLM Learning Resources Manager Chesterfield College is committed to improving the English and mathematics of our students, staff and community. If you notice any spelling, grammar or mathematical errors in this email, please let me know. -----Original Message----- From: Koha [mailto:koha-bounces@lists.katipo.co.nz] On Behalf Of Michael Kuhn Sent: 29 August 2017 12:38 To: koha@lists.katipo.co.nz Subject: Re: [Koha] Allow on shelf holds Hi Colin Yesterday I was successful enabling shelf holds doing this: 1. Koha menu "Administration > Circulation and fine rules" * Holds allowed (count): more than 0 * Holds per record (count): more than 0 * On shelf holds allowed: Yes 2. Koha system preference "RequestOnOpac": Allow Hope this helps. Best wishes: Michael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha -- This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender. This message has been scanned for viruses and spam by MailScanner
Hi, Can you share screenshot of the error and circulation rules for your library? On Aug 29, 2017 6:05 PM, "Sawers, Colin" <sawersc@chesterfield.ac.uk> wrote:
Thanks for getting back to me Michael.
All the settings you suggest are correct on our system but we still can't place holds for on shelf items on the OPAC, and get warnings on the staff side of the system.
Best Regards
Colin
Colin Sawers BA (Hons) MCLIP MInstLM Learning Resources Manager
Chesterfield College is committed to improving the English and mathematics of our students, staff and community. If you notice any spelling, grammar or mathematical errors in this email, please let me know.
-----Original Message----- From: Koha [mailto:koha-bounces@lists.katipo.co.nz] On Behalf Of Michael Kuhn Sent: 29 August 2017 12:38 To: koha@lists.katipo.co.nz Subject: Re: [Koha] Allow on shelf holds
Hi Colin
Yesterday I was successful enabling shelf holds doing this:
1. Koha menu "Administration > Circulation and fine rules"
* Holds allowed (count): more than 0 * Holds per record (count): more than 0 * On shelf holds allowed: Yes
2. Koha system preference "RequestOnOpac": Allow
Hope this helps.
Best wishes: Michael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
-- This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender.
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Hi Colin
All the settings you suggest are correct on our system but we still can't place holds for on shelf items on the OPAC, and get warnings on the staff side of the system.
What do these warnings say? Best wishes: Michael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch
Thanks everyone for your help, I worked out that I had not cloned the "All libraries" circulation rules to each of our library sites. I have done this and I can now place holds! Colin Sawers BA (Hons) MCLIP MInstLM Learning Resources Manager Chesterfield College is committed to improving the English and mathematics of our students, staff and community. If you notice any spelling, grammar or mathematical errors in this email, please let me know. -----Original Message----- From: Michael Kuhn [mailto:mik@adminkuhn.ch] Sent: 29 August 2017 13:40 To: Sawers, Colin; koha@lists.katipo.co.nz Subject: Re: [Koha] Allow on shelf holds Hi Colin
All the settings you suggest are correct on our system but we still can't place holds for on shelf items on the OPAC, and get warnings on the staff side of the system.
What do these warnings say? Best wishes: Michael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch -- This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender. This message has been scanned for viruses and spam by MailScanner
participants (4)
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Katrin Fischer -
Michael Kuhn -
Sawers, Colin -
vikram zadgaonkar