Circulation System Operation Failure- 3M SelfCheck System - KOHA SIP 2 ISSUES,
Good Day All, I hope that I may find someone who has come a cross this issue before: Completed: SIP 2 Server SETUP - Using http://koha.org/documentation/manual/3.0/appendices/sip2-integration sipserver.xml has been changed to include the machine IP, + port 8023 Tested: telnet 10.106.0.93 8023 login: someuser password: somepassword %s Initiating SIP OK. did a command here and it returns 941 which is ok i guess. =================== Problem: 3M SelfCheck System is showing [ Circulation System Operation Failure - Unspecified Error] in RED. We have already done everything, ensure the username/password/ip/ports/configurations all CORRECT and still does not work. We have already done a telnet session [telnet xx.ip.xx.xx 8023] from inside the 3M SelfCheck Machine [Command Line] and it works OK, returning us results and everything. We have attempted to do something like http://lclpioneer.wordpress.com/2011/05/02/getting-a-3m-self-check-to-work-w... but no use, it still does not work. I hope someone has come a cross this issue when working with 3M SelfCheck with KOHA 3.01.00.999 I appreciate all the help I can get, we have been stuck for over a week attempting at resolving this. Thank you all,
Dear All, I have resolved the issue. Basicly I followed the e-mail below, http://lclpioneer.wordpress.com/2011/05/02/getting-a-3m-self-check-to-work-w... Except instead of XXXXsip\r, I put in my sipuser ID and sipuser passwords :). Hope this helps someone, What I have done, Changes made to the 3M Self Check Machines to work with Koha. 1. Login to 3M Self Check System Administration web page. 2. Select the network menu 3. Scroll down to “Host Communications” and change 1. Communication Type “Telnet” 2. TCP Port “8041” 3. Host Name or IP “75.101.142.135” (This is the test SIP server IP) 4. Scroll down to the 3M Command Center (CIMS) and click “Save Changes” 5. Scroll down to “Send/Expect Scripts” and click “Edit Login Send/Expect” (in 2 and 3 below replace sipuserid with your SIP USER ID and sipuserpassword with your SIP USER PASSWORD , see below) No double quotes -- 1. Click “Menu+” 1. Send String (leave blank) 2. Expect String “login:” 3. Timeout “30” 4. Retries “3” 5. Click “Add” 2. Click “Menu+” 1. Send String “sipuserid\r” 2. Expect String “password:” 3. Timeout “30” 4. Retries “3” 5. Click “Add” 3. Click “Menu+” 1. Send String “sipuserpassword\r” 2. Expect String “Login OK. Initiating SIP” (note 2 spaces after “OK.”) 3. Timeout “30” 4. Retries “” (or 3 works as well) 5. Click “Add” On Thu, May 12, 2011 at 10:22 AM, Susan Mustafa <susan.mustafa@gmail.com>wrote:
Good Day All,
I hope that I may find someone who has come a cross this issue before:
Completed:
SIP 2 Server SETUP - Using http://koha.org/documentation/manual/3.0/appendices/sip2-integration sipserver.xml has been changed to include the machine IP, + port 8023
Tested:
telnet 10.106.0.93 8023 login: someuser password: somepassword %s Initiating SIP OK. did a command here and it returns 941 which is ok i guess.
===================
Problem:
3M SelfCheck System is showing [ Circulation System Operation Failure - Unspecified Error] in RED. We have already done everything, ensure the username/password/ip/ports/configurations all CORRECT and still does not work.
We have already done a telnet session [telnet xx.ip.xx.xx 8023] from inside the 3M SelfCheck Machine [Command Line] and it works OK, returning us results and everything.
We have attempted to do something like http://lclpioneer.wordpress.com/2011/05/02/getting-a-3m-self-check-to-work-w... but no use, it still does not work.
I hope someone has come a cross this issue when working with 3M SelfCheck with KOHA 3.01.00.999
I appreciate all the help I can get, we have been stuck for over a week attempting at resolving this.
Thank you all,
Susan, Thanks for sharing this. I'm sure it will help someone down the road even if you don't get a thank you note! Lori 2011/5/12 Susan Mustafa <susan.mustafa@gmail.com>
Dear All,
I have resolved the issue.
Basicly I followed the e-mail below, http://lclpioneer.wordpress.com/2011/05/02/getting-a-3m-self-check-to-work-w...
Except instead of XXXXsip\r, I put in my sipuser ID and sipuser passwords :).
Hope this helps someone,
What I have done,
Changes made to the 3M Self Check Machines to work with Koha.
1. Login to 3M Self Check System Administration web page. 2. Select the network menu 3. Scroll down to “Host Communications” and change 1. Communication Type “Telnet” 2. TCP Port “8041” 3. Host Name or IP “75.101.142.135” (This is the test SIP server IP) 4. Scroll down to the 3M Command Center (CIMS) and click “Save Changes” 5. Scroll down to “Send/Expect Scripts” and click “Edit Login Send/Expect”
(in 2 and 3 below replace sipuserid with your SIP USER ID and sipuserpassword with your SIP USER PASSWORD , see below)
No double quotes --
1. Click “Menu+” 1. Send String (leave blank) 2. Expect String “login:” 3. Timeout “30” 4. Retries “3” 5. Click “Add” 2. Click “Menu+” 1. Send String “sipuserid\r” 2. Expect String “password:” 3. Timeout “30” 4. Retries “3” 5. Click “Add” 3. Click “Menu+” 1. Send String “sipuserpassword\r” 2. Expect String “Login OK. Initiating SIP” (note 2 spaces after “OK.”) 3. Timeout “30” 4. Retries “” (or 3 works as well) 5. Click “Add”
On Thu, May 12, 2011 at 10:22 AM, Susan Mustafa <susan.mustafa@gmail.com>wrote:
Good Day All,
I hope that I may find someone who has come a cross this issue before:
Completed:
SIP 2 Server SETUP - Using http://koha.org/documentation/manual/3.0/appendices/sip2-integration sipserver.xml has been changed to include the machine IP, + port 8023
Tested:
telnet 10.106.0.93 8023 login: someuser password: somepassword %s Initiating SIP OK. did a command here and it returns 941 which is ok i guess.
===================
Problem:
3M SelfCheck System is showing [ Circulation System Operation Failure - Unspecified Error] in RED. We have already done everything, ensure the username/password/ip/ports/configurations all CORRECT and still does not work.
We have already done a telnet session [telnet xx.ip.xx.xx 8023] from inside the 3M SelfCheck Machine [Command Line] and it works OK, returning us results and everything.
We have attempted to do something like http://lclpioneer.wordpress.com/2011/05/02/getting-a-3m-self-check-to-work-w... but no use, it still does not work.
I hope someone has come a cross this issue when working with 3M SelfCheck with KOHA 3.01.00.999
I appreciate all the help I can get, we have been stuck for over a week attempting at resolving this.
Thank you all,
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-- =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-==-=-=-=-=-=-=-=-= Lori Bowen Ayre // Library Technology Consultant The Galecia Group // www.galecia.com (707) 763-6869 // Lori.Ayre@galecia.com <Lori.Ayre@galecia.com>Specializing in open source ILS solutions, RFID, filtering, workflow optimization, and materials handling =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
* Susan Mustafa (susan.mustafa@gmail.com) wrote:
Dear All,
I have resolved the issue.
Basicly I followed the e-mail below, http://lclpioneer.wordpress.com/2011/05/02 /getting-a-3m-self-check-to-work-with-koha/
Except instead of XXXXsip\r, I put in my sipuser ID and sipuser passwords :).
Hope this helps someone,
Hi Susan Thank you for the eamil, I have made a page on the wiki containing your info http://wiki.koha-community.org/wiki/Setting_up_Koha_SIP_and_3M_machines Which will hopefully help others. Thank you very much Chris -- Chris Cormack Catalyst IT Ltd. +64 4 803 2238 PO Box 11-053, Manners St, Wellington 6142, New Zealand
participants (3)
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Chris Cormack -
Lori Bowen Ayre -
Susan Mustafa