Hi Hasanah, The one thing that comes to my mind is that your patron card number might be using characters that aren't supported by your selected barcode symbology e.g. if you have used Code39 and your barcode string has a lower case character, then your barcode image won't be generated. Or for that matter anything non ASCII. Cheers Indranil On Thu, 19 Nov, 2020, 8:53 pm Hasanah Hajee, <hasanah@mugirls.org.uk> wrote:

This is my KOHA VERSION: 17.11.04.000

Hi,

Whenever I create a patron card, the barcode never ever appears on the template. i have copied and tried many templates now and on all of them the barcodes just don't appear. so i figured it isn't that i'm scaling them wrong, it must be something wrong within the settings of koha and i just can't figure it out. I have looked at MANY tutorials online too! and none of them seem to have the solution. i have even followed them step by step and the barcode still does not appear for me and it appears for them.

i have attached the image below (but obviously i scribbled out the patron names for GDPR reasons).

If someone could please help me with this!!!

Kind regards, HH

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