Re: [Koha] Item cannot be issued through 3M self-check - error message PREVISSUE
Koha passes the 'PREVISSUE' as a flag that the checkout needs confirmation - for SIP machines this means the checkout fails I believe. You should only be seeing this message if the previous issues are being checked, if the pref is set to Do Not and the message is appearing there may be a bug. -Nick On Wed, Feb 20, 2019 at 9:37 AM Peter Lau <peter.lau@yccece.edu.hk> wrote:
Hi Nick,
In fact, is the error message from Koha or 3M self-check?
*The error message is like “Item cannot be issued: PREVISSUE. Please takethe item to the desk.” *
Thanks and regards,
*Peter Lau*
Librarian
Tel: (852) 3977 9868 | Email: peter.lau@yccece.edu.hk <library@yccece.edu.hk> | Fax: (852) 23384320
2 Tin Wan Hill Road, Tin Wan, Aberdeen
*YCCECE, Here We Grow Our Future | *www.yccece.edu.hk
On Wed, Feb 20, 2019 at 8:49 PM Nick Clemens <nick@bywatersolutions.com> wrote:
Hi Peter,
The system preference CheckPrevCheckout will raise this flag during checkouts - if disabled patrons should be bale to check these items out with no confirmation needed Here is a link to the manual: https://koha-community.org/manual//18.11/en/html/systempreferences.html#chec... -NIck
On Mon, Feb 18, 2019 at 8:25 PM Peter Lau <peter.lau@yccece.edu.hk> wrote:
I have found that if I have borrowed an item through counter or 3M self-check, I cannot borrow it again with the 3M self-check although it was returned properly.
The error message is like “Item cannot be issued: PREVISSUE. Please take the item to the desk.”
Thanks & regards,
*Peter Lau*
Librarian
Tel: (852) 3977 9868 | Email: Peter.Lau@yccece.edu.hk | Fax: (852) 23384320
[image:
2 Tin Wan Hill Road, Tin Wan, Aberdeen
*YCCECE, Here We Grow Our Future | *www.yccece.edu.hk _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
Please see Bug 19457, that intends to fix this behavior. https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19457 Le 20/02/2019 à 15:43, Nick Clemens a écrit :
Koha passes the 'PREVISSUE' as a flag that the checkout needs confirmation - for SIP machines this means the checkout fails I believe.
You should only be seeing this message if the previous issues are being checked, if the pref is set to Do Not and the message is appearing there may be a bug.
-Nick
On Wed, Feb 20, 2019 at 9:37 AM Peter Lau <peter.lau@yccece.edu.hk> wrote:
Hi Nick,
In fact, is the error message from Koha or 3M self-check?
*The error message is like “Item cannot be issued: PREVISSUE. Please takethe item to the desk.” *
Thanks and regards,
*Peter Lau*
Librarian
Tel: (852) 3977 9868 | Email: peter.lau@yccece.edu.hk <library@yccece.edu.hk> | Fax: (852) 23384320
2 Tin Wan Hill Road, Tin Wan, Aberdeen
*YCCECE, Here We Grow Our Future | *www.yccece.edu.hk
On Wed, Feb 20, 2019 at 8:49 PM Nick Clemens <nick@bywatersolutions.com> wrote:
Hi Peter,
The system preference CheckPrevCheckout will raise this flag during checkouts - if disabled patrons should be bale to check these items out with no confirmation needed Here is a link to the manual: https://koha-community.org/manual//18.11/en/html/systempreferences.html#chec... -NIck
On Mon, Feb 18, 2019 at 8:25 PM Peter Lau <peter.lau@yccece.edu.hk> wrote:
I have found that if I have borrowed an item through counter or 3M self-check, I cannot borrow it again with the 3M self-check although it was returned properly.
The error message is like “Item cannot be issued: PREVISSUE. Please take the item to the desk.”
Thanks & regards,
*Peter Lau*
Librarian
Tel: (852) 3977 9868 | Email: Peter.Lau@yccece.edu.hk | Fax: (852) 23384320
[image:
2 Tin Wan Hill Road, Tin Wan, Aberdeen
*YCCECE, Here We Grow Our Future | *www.yccece.edu.hk _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
Hi Nick, So does not bug lie with the Koha software or the 3M self-check machine? I have found at least one local site with 3M self-check of the correct setting on Koha that allows multiple check-in and check-out by the same user successively. Thanks & regards, *Peter Lau* Librarian Tel: (852) 3977 9868 | Email: Peter.Lau@yccece.edu.hk | Fax: (852) 23384320 [image: https://docs.google.com/uc?export=download&id=1wiYZQsqhNTJZjyNbLJx-6ODZyoYE5NNu&revid=0BzpPRj4UE0XeT1R2WUt2dnhmTFBBeEpVR3dqcU5QbnF6NVg4PQ] 2 Tin Wan Hill Road, Tin Wan, Aberdeen *YCCECE, Here We Grow Our Future | *www.yccece.edu.hk *From:* Nick Clemens [mailto:nick@bywatersolutions.com] *Sent:* Wednesday, 20 February 2019 10:43 PM *To:* Peter Lau <peter.lau@yccece.edu.hk>; Koha <koha@lists.katipo.co.nz> *Subject:* Re: [Koha] Item cannot be issued through 3M self-check - error message PREVISSUE Koha passes the 'PREVISSUE' as a flag that the checkout needs confirmation - for SIP machines this means the checkout fails I believe. You should only be seeing this message if the previous issues are being checked, if the pref is set to Do Not and the message is appearing there may be a bug. -Nick On Wed, Feb 20, 2019 at 9:37 AM Peter Lau <peter.lau@yccece.edu.hk> wrote: Hi Nick, In fact, is the error message from Koha or 3M self-check? *The error message is like “Item cannot be issued: PREVISSUE. Please takethe item to the desk.” * Thanks and regards, *Peter Lau* Librarian Tel: (852) 3977 9868 | Email: peter.lau@yccece.edu.hk <library@yccece.edu.hk> | Fax: (852) 23384320 2 Tin Wan Hill Road, Tin Wan, Aberdeen *YCCECE, Here We Grow Our Future | *www.yccece.edu.hk On Wed, Feb 20, 2019 at 8:49 PM Nick Clemens <nick@bywatersolutions.com> wrote: Hi Peter, The system preference CheckPrevCheckout will raise this flag during checkouts - if disabled patrons should be bale to check these items out with no confirmation needed Here is a link to the manual: https://koha-community.org/manual//18.11/en/html/systempreferences.html#chec... <https://koha-community.org/manual/18.11/en/html/systempreferences.html#checkprevcheckout> -NIck On Mon, Feb 18, 2019 at 8:25 PM Peter Lau <peter.lau@yccece.edu.hk> wrote: I have found that if I have borrowed an item through counter or 3M self-check, I cannot borrow it again with the 3M self-check although it was returned properly. The error message is like “Item cannot be issued: PREVISSUE. Please take the item to the desk.” Thanks & regards, *Peter Lau* Librarian Tel: (852) 3977 9868 | Email: Peter.Lau@yccece.edu.hk | Fax: (852) 23384320 [image: https://docs.google.com/uc?export=download&id=1wiYZQsqhNTJZjyNbLJx-6ODZyoYE5NNu&revid=0BzpPRj4UE0XeT1R2WUt2dnhmTFBBeEpVR3dqcU5QbnF6NVg4PQ ] 2 Tin Wan Hill Road, Tin Wan, Aberdeen *YCCECE, Here We Grow Our Future | *www.yccece.edu.hk _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
participants (3)
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Matthias Meusburger -
Nick Clemens -
Peter Lau