Intermittent issue: printing holds queue does not print all pages
One of our partners has reported that when their holds queue spans more than one page of results, printing the queue may only print the first page. I.e. when the partner has a branch set, then navigates to home > circulation > holds queue and the holds queue spans several printed pages, only the first page will print. The partner has verified that there are no records with diacritics which might cause partial printing. I'm trying to collect more data for trouble-shooting purposes. Has anyone else run into this issue? Thanks, Barton
One of our partners has reported that when their holds queue spans more than one page of results, printing the queue may only print the first page.
I remember having similar problems specifically with printing from Firefox. Have you checked with them about whether the problem is consistent across browsers? -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org
This has always been an issue for us. Kathy -----Original Message----- From: Koha [mailto:koha-bounces@lists.katipo.co.nz] On Behalf Of Owen Leonard Sent: Wednesday, March 18, 2015 10:15 AM To: Barton Chittenden Cc: koha Subject: Re: [Koha] Intermittent issue: printing holds queue does not print all pages
One of our partners has reported that when their holds queue spans more than one page of results, printing the queue may only print the first page.
I remember having similar problems specifically with printing from Firefox. Have you checked with them about whether the problem is consistent across browsers? -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
On Wed, Mar 18, 2015 at 11:14:58AM -0400, Owen Leonard wrote:
One of our partners has reported that when their holds queue spans more than one page of results, printing the queue may only print the first page.
I remember having similar problems specifically with printing from Firefox. Have you checked with them about whether the problem is consistent across browsers?
-- Owen
Owen, I ran across http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10108 major, P5 - low, ---, oleonard, CLOSED FIXED, can't print more than one page of overdues When I asked in #koha... same issue, different page. Is that what you were referring to? Thank, --Barton
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10108 major, P5 - low, ---, oleonard, CLOSED FIXED, can't print more than one page of overdues
That's probably what I was thinking of, although obviously the fix was either incomplete or something has changed which reintroduces the problem. I have not heard complaints from the staff here [v.3.16.04] about printing the holds queue (which all branches do every day), so I think more details about the problem might be required. -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org
On Thu, Mar 19, 2015 at 08:09:46AM -0400, Owen Leonard wrote:
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10108 major, P5 - low, ---, oleonard, CLOSED FIXED, can't print more than one page of overdues
That's probably what I was thinking of, although obviously the fix was either incomplete or something has changed which reintroduces the problem.
I have not heard complaints from the staff here [v.3.16.04] about printing the holds queue (which all branches do every day), so I think more details about the problem might be required.
-- Owen
Yeah. I don't have anything specific yet. So far, I have reports from two of our partners (both on 3.16.04) that this has happened to them. I haven't been able to re-create the issue on either site. I also have anecdotal evidence from #koha (I don't know which version of koha) that somone there had seen this. Once I'm able to re-create the issue, I'll file a bug. --Barton
The "holds queue" is fine but when we print the "holds to pull" we have to print each page. Do we have to use Firefox still for KOHA? Kathy -----Original Message----- From: Koha [mailto:koha-bounces@lists.katipo.co.nz] On Behalf Of barton Sent: Thursday, March 19, 2015 10:48 AM To: Owen Leonard Cc: koha Subject: Re: [Koha] Intermittent issue: printing holds queue does not print all pages On Thu, Mar 19, 2015 at 08:09:46AM -0400, Owen Leonard wrote:
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10108 major, P5 - low, ---, oleonard, CLOSED FIXED, can't print more than one page of overdues
That's probably what I was thinking of, although obviously the fix was either incomplete or something has changed which reintroduces the problem.
I have not heard complaints from the staff here [v.3.16.04] about printing the holds queue (which all branches do every day), so I think more details about the problem might be required.
-- Owen
Yeah. I don't have anything specific yet. So far, I have reports from two of our partners (both on 3.16.04) that this has happened to them. I haven't been able to re-create the issue on either site. I also have anecdotal evidence from #koha (I don't know which version of koha) that somone there had seen this. Once I'm able to re-create the issue, I'll file a bug. --Barton _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Do we have to use Firefox still for KOHA?
You can use whatever browser you want for Koha (note the correct capitalization), but the latest Firefox or Chrome are recommended because they are the browsers which have been tested most thoroughly with Koha. -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org
We had this problem when using Firefox. We switch to Chrome for printing the hold queue list but do everything else using Firefox. On Mar 18, 2015 8:01 AM, "Barton Chittenden" <barton@bywatersolutions.com> wrote:
One of our partners has reported that when their holds queue spans more than one page of results, printing the queue may only print the first page.
I.e. when the partner has a branch set, then navigates to
home > circulation > holds queue
and the holds queue spans several printed pages, only the first page will print.
The partner has verified that there are no records with diacritics which might cause partial printing.
I'm trying to collect more data for trouble-shooting purposes. Has anyone else run into this issue?
Thanks,
Barton _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
participants (5)
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barton -
Barton Chittenden
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Diedre Conkling -
Kathy Hines -
Owen Leonard