Search page don't always show results when it should
Hi, First of all I use Koha 16.0503000 on Debian. Everything works fine but I have one problem. If I do a search, I can see the results but sometime (randomly) when I click on a page number, Koha tells me that he has no results. If I refresh the same page (1 or 2 time, depends) then the results are showed. How can I fix this ? I have two different Koha installations (prod and test) but it's the same problem. I updated my test server to the latest koha version available on apt (16.1105000) and then again, same problem. Thanks. -- Joël M. Administrateur Réseaux/Système. Institut Biblique de Nogent-sur-marne.
Hi Joël
First of all I use Koha 16.0503000 on Debian.
Everything works fine but I have one problem. If I do a search, I can see the results but sometime (randomly) when I click on a page number, Koha tells me that he has no results. If I refresh the same page (1 or 2 time, depends) then the results are showed.
How can I fix this ?
Sometimes I'm experiencing similar issues. I'm not sure but to me it seems these are problems caused by the webbrowser and/or the webbrowser cache and/or Plack. Usually they can be solved by clearing the webbrowser's cache (e. g. in Mozilla Firefox the cache can be cleared by pressing CTRL+F5). If the problem persists I tend to restart Koha (including Plack) using the following command: $ sudo koha-common restart However, these are just hints, no solutions. Since Koha works with Webserver (Apache), Plack, Memcached, Webbrowser-Cache, Javascript... it all has become a little intransparent to me... esepecially if more than one person uses the same login from different machines etc.
I have two different Koha installations (prod and test) but it's the same problem. I updated my test server to the latest koha version available on apt (16.1105000) and then again, same problem.
Maybe it's the same problem because you're using the same webbrowser when accessing productive and test installation? Maybe this helps (a little) Best wishes: Michael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch
Hi Michael, Thanks for your answer. It doesn't seems to be a browser issue because other people reported me the bug. And I already tried in private mode where the cache is supposed to be empty. Doesn't seems to be linked to the account neither because the bug occur even when not logged in. I restarted my test server (=koha-common restart) and it's the same. I have really no clue about this. Regards. Joël M. Administrateur Réseaux/Système. Institut Biblique de Nogent-sur-marne. On 27/03/17 14:42, Michael Kuhn wrote:
Hi Joël
First of all I use Koha 16.0503000 on Debian.
Everything works fine but I have one problem. If I do a search, I can see the results but sometime (randomly) when I click on a page number, Koha tells me that he has no results. If I refresh the same page (1 or 2 time, depends) then the results are showed.
How can I fix this ?
Sometimes I'm experiencing similar issues. I'm not sure but to me it seems these are problems caused by the webbrowser and/or the webbrowser cache and/or Plack. Usually they can be solved by clearing the webbrowser's cache (e. g. in Mozilla Firefox the cache can be cleared by pressing CTRL+F5).
If the problem persists I tend to restart Koha (including Plack) using the following command:
$ sudo koha-common restart
However, these are just hints, no solutions. Since Koha works with Webserver (Apache), Plack, Memcached, Webbrowser-Cache, Javascript... it all has become a little intransparent to me... esepecially if more than one person uses the same login from different machines etc.
I have two different Koha installations (prod and test) but it's the same problem. I updated my test server to the latest koha version available on apt (16.1105000) and then again, same problem.
Maybe it's the same problem because you're using the same webbrowser when accessing productive and test installation?
Maybe this helps (a little)
Best wishes: Michael
Hi, I'm sending this message again because I still haven't found a solution. This is not related to my browser and rebooting the server doesn't change anything. On 23/03/17 15:27, Administrateur wrote:
Hi,
First of all I use Koha 16.0503000 on Debian.
Everything works fine but I have one problem. If I do a search, I can see the results but sometime (randomly) when I click on a page number, Koha tells me that he has no results. If I refresh the same page (1 or 2 time, depends) then the results are showed.
How can I fix this ?
I have two different Koha installations (prod and test) but it's the same problem. I updated my test server to the latest koha version available on apt (16.1105000) and then again, same problem.
Thanks.
Hello "admin", What you describe is very weird: launch a search, click on a page number, then "No results found" is displayed, you refresh and you see the expected results? That's it? I'd try the English interface (not translated) and check Koha logs. Regards, Jonathan On Tue, 4 Apr 2017 at 11:31 Administrateur <admin@ibnogent.org> wrote:
Hi,
I'm sending this message again because I still haven't found a solution.
This is not related to my browser and rebooting the server doesn't change anything. On 23/03/17 15:27, Administrateur wrote:
Hi,
First of all I use Koha 16.0503000 on Debian.
Everything works fine but I have one problem. If I do a search, I can see the results but sometime (randomly) when I click on a page number, Koha tells me that he has no results. If I refresh the same page (1 or 2 time, depends) then the results are showed.
How can I fix this ?
I have two different Koha installations (prod and test) but it's the same problem. I updated my test server to the latest koha version available on apt (16.1105000) and then again, same problem.
Thanks.
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
Got access to the OPAC. We already seen this error before but cannot remember what was the cause: If you search for 'europe': /cgi-bin/koha/opac-search.pl?q=europe&branch_group_limit= The link to page 2 is: http://81.57.170.67/cgi-bin/koha/opac-search.pl?q=europe%20%23relevance_asc&offset=60&sort_by=relevance_asc "%20%23relevance_asc" is superfluous. Maybe OPACUserJS? On Tue, 4 Apr 2017 at 11:31 Administrateur <admin@ibnogent.org> wrote:
Hi,
I'm sending this message again because I still haven't found a solution.
This is not related to my browser and rebooting the server doesn't change anything. On 23/03/17 15:27, Administrateur wrote:
Hi,
First of all I use Koha 16.0503000 on Debian.
Everything works fine but I have one problem. If I do a search, I can see the results but sometime (randomly) when I click on a page number, Koha tells me that he has no results. If I refresh the same page (1 or 2 time, depends) then the results are showed.
How can I fix this ?
I have two different Koha installations (prod and test) but it's the same problem. I updated my test server to the latest koha version available on apt (16.1105000) and then again, same problem.
Thanks.
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
Ha! bug 2422 comment 17, turn off UseQueryParser On Thu, 20 Apr 2017 at 11:13 Jonathan Druart < jonathan.druart@bugs.koha-community.org> wrote:
Got access to the OPAC. We already seen this error before but cannot remember what was the cause:
If you search for 'europe': /cgi-bin/koha/opac-search.pl?q=europe&branch_group_limit=
The link to page 2 is:
"%20%23relevance_asc" is superfluous.
Maybe OPACUserJS?
On Tue, 4 Apr 2017 at 11:31 Administrateur <admin@ibnogent.org> wrote:
Hi,
I'm sending this message again because I still haven't found a solution.
This is not related to my browser and rebooting the server doesn't change anything. On 23/03/17 15:27, Administrateur wrote:
Hi,
First of all I use Koha 16.0503000 on Debian.
Everything works fine but I have one problem. If I do a search, I can see the results but sometime (randomly) when I click on a page number, Koha tells me that he has no results. If I refresh the same page (1 or 2 time, depends) then the results are showed.
How can I fix this ?
I have two different Koha installations (prod and test) but it's the same problem. I updated my test server to the latest koha version available on apt (16.1105000) and then again, same problem.
Thanks.
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
participants (3)
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Administrateur -
Jonathan Druart -
Michael Kuhn