Taxonomy and Enquiry Management features within KOHA
Dear list, I am Adnan Adil, Digital Resources & Content Manager for Public Health England, and of course, new to this list. Currently, my library service is using KOHA. I just wonder if anyone from this 'wonderful community' can sign post me to right direction. We're looking to possibly embed two features in our LMS: first, an enquiry management system feature (we do have 'ask a librarian' service); and secondly, to adopt hierarchy-based taxonomy scheme (as opposed to keywords only). See example at: http://www.nphl.nhs.uk/ I would greatly appreciate if any knowledgeable colleague can advise me. I would collate responses for the list, if sufficient interest arises. Kind regards Adnan Adil Digital Resources & Content Manager Public Health England London
Dear Adnan,
We're looking to possibly embed two features in our LMS: first, an enquiry management system feature (we do have 'ask a librarian' service);
probably the software code to do an 'ask a librarian service' is not very adapt to be insert in Koha sources. In fact checking https://foss4lib.org/ and Google there isn't a free open source software for a 'ask a librarian service'. -You can buy a specific product, as https://libraryh3lp.com/ask-a-librarian -Ask to Florida 'Ask a Library' what they use, http://info.askalibrarian.org/ -Implement the service with a generic reletion managment system with a web chat, like http://www.citadel.org/doku.php/doku.php?id=start To connect the service an koha you need only to insert a link in Koha Opac. To do this task see: http://www.koha.org/library/resources/Documentation/OPAC-Customization.pdf http://www.myacpl.org/koha/ https://sometimesmotion.wordpress.com/ ttp://wiki.koha-community.org/wiki/JQuery_Library
and secondly, to adopt hierarchy-based taxonomy scheme (as opposed to keywords only). See example at: http://www.nphl.nhs.uk/
In fact you are speacking about a classification. To insert data only, you need to select the MARC21 code in cataloguing. For generic classification the code is 084. Now you need to experiment by yourself. Try to integrate 084 with an authority. Try to use an authority 'thesaurus' type. Try the solr browse hack of Stefano Bargioni, http://www.slideshare.net/stefanobargioni/adding-browse-tokohausingsolr If it is not enough, you can try to develop your solution with specific cgi (perl .pl) and web templates (template toolkit .tt) Bye Zeno Tajoli
Dear Zeno, Thank you so much for your swift & thorough reply. Much appreciated. Service model for our 'ask a librarian' is different; as its only opened to internal staff via intranet (not through chat box). Hence enquiry management is more like a 'enquiry tracking. I was looking something like this solution: http://www.baileysolutions.co.uk/enquiry-tracking I am also open to embed 'off-the-shelf' (commercial product), which can be opted to deliver this functionality. I came across RT (an open source product) https://www.bestpractical.com/rt/ ; was wondering if anyone has experimented this before. Kind regards Adnan On Sun, Jan 25, 2015 at 9:46 AM, Zeno Tajoli <z.tajoli@cineca.it> wrote:
Dear Adnan,
We're looking to possibly embed two features in our LMS: first, an enquiry management system feature (we do have 'ask a librarian' service);
probably the software code to do an 'ask a librarian service' is not very adapt to be insert in Koha sources. In fact checking https://foss4lib.org/ and Google there isn't a free open source software for a 'ask a librarian service'.
-You can buy a specific product, as https://libraryh3lp.com/ask-a-librarian
-Ask to Florida 'Ask a Library' what they use, http://info.askalibrarian.org/
-Implement the service with a generic reletion managment system with a web chat, like http://www.citadel.org/doku.php/doku.php?id=start
To connect the service an koha you need only to insert a link in Koha Opac. To do this task see: http://www.koha.org/library/resources/Documentation/OPAC-Customization.pdf http://www.myacpl.org/koha/ https://sometimesmotion.wordpress.com/ ttp://wiki.koha-community.org/wiki/JQuery_Library
and secondly, to adopt hierarchy-based taxonomy scheme (as opposed to keywords only). See example at: http://www.nphl.nhs.uk/
In fact you are speacking about a classification. To insert data only, you need to select the MARC21 code in cataloguing. For generic classification the code is 084.
Now you need to experiment by yourself. Try to integrate 084 with an authority. Try to use an authority 'thesaurus' type. Try the solr browse hack of Stefano Bargioni, http://www.slideshare.net/stefanobargioni/adding-browse-tokohausingsolr
If it is not enough, you can try to develop your solution with specific cgi (perl .pl) and web templates (template toolkit .tt)
Bye Zeno Tajoli
participants (2)
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adnan adil -
Zeno Tajoli