Nicole- We have the OPACDisplayRequestPriority preference turned OFF, and yet it still shows the patron their priority when they place the hold. This can cause problems with alert patrons who later ask why their position dropped (possibly because staff re-ordered for some reason). Is this a bug that needs fixing, or is there something else going on? See example below from our OPAC: ----------------------------------------------------------------------------- Confirm holds for: Dumi Forcara (27434000010890) Hold Title Priority Place On: Pickup Location <http://ckls.kohalibrary.com/cgi-bin/koha/opac-detail.pl?biblionumber=18704>Twilight / , by Meyer, Stephenie, 13 out of 12 Next available copy A specific copy Central Kansas Library System ------------------------------------------------------------------------ Kathy At 09:26 AM 7/10/2009, Nicole Engard wrote:
<snip> Patrons can see where they are in the queue if you turn on the OPACDisplayRequestPriority system preference - if you don't turn this on - you as staff can still see where people are in the queue by clicking the holds tab on the record itself in the staff client. <snip> Nicole C. Engard Open Source Evangelist, LibLime (888) Koha ILS (564-2457) ext. 714 nce@liblime.com AIM/Y!/Skype: nengard
Kathleen D. Rippel Dept. Head/Consultant--Resource Sharing and Access ; Pathfinder Central (Manager) Central Kansas Library System 1409 Williams Great Bend, KS 67530 (620-792-4865) phone (800-362-2642) toll-free, KS (620-792-5495) fax kdr@ckls.org ******************************************************************************************** I'm currently reading: The Myriad: Tour of the Merrimack #1, by R. M. Meluch. I'm currently listening to: Eclipse, by Stephenie Meyer.
Kathy, Right now the preference only controls the display of the position on the Holds list on the patron's record. We might have to submit an enhancement request to have it also control the screen you're talking about. --- Nicole C. Engard Open Source Evangelist, LibLime (888) Koha ILS (564-2457) ext. 714 nce@liblime.com AIM/Y!/Skype: nengard http://liblime.com http://blogs.liblime.com/open-sesame/ On Mon, Jul 20, 2009 at 8:05 PM, Kathy Rippel<kdr@ckls.org> wrote:
Nicole-
We have the OPACDisplayRequestPriority preference turned OFF, and yet it still shows the patron their priority when they place the hold. This can cause problems with alert patrons who later ask why their position dropped (possibly because staff re-ordered for some reason).
Is this a bug that needs fixing, or is there something else going on? See example below from our OPAC: -----------------------------------------------------------------------------
Confirm holds for: Dumi Forcara (27434000010890)
Hold Title Priority Place On: Pickup Location Twilight / , by Meyer, Stephenie, 13 out of 12 Next available copy A specific copy Central Kansas Library System ------------------------------------------------------------------------ Kathy
At 09:26 AM 7/10/2009, Nicole Engard wrote:
<snip> Patrons can see where they are in the queue if you turn on the OPACDisplayRequestPriority system preference - if you don't turn this on - you as staff can still see where people are in the queue by clicking the holds tab on the record itself in the staff client. <snip> Nicole C. Engard Open Source Evangelist, LibLime (888) Koha ILS (564-2457) ext. 714 nce@liblime.com AIM/Y!/Skype: nengard
http://liblime.com http://blogs.liblime.com/open-sesame/
Kathleen D. Rippel Dept. Head/Consultant--Resource Sharing and Access ; Pathfinder Central (Manager) Central Kansas Library System 1409 Williams Great Bend, KS 67530
(620-792-4865) phone (800-362-2642) toll-free, KS (620-792-5495) fax
kdr@ckls.org ******************************************************************************************** I'm currently reading: The Myriad: Tour of the Merrimack #1, by R. M. Meluch. I'm currently listening to: Eclipse, by Stephenie Meyer.
participants (2)
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Kathy Rippel -
Nicole Engard