Might want to publish a cost break down by tier size... There are days I would just love to throw our server out the window and just squat somewhere else.. Ed Sharpe archivist for SMECC

Hi Karl,

Check out the last line in my sig :-). LibLime offers toll-free support to our member libraries and we have the number "1(888) Koha ILS".

There is simply no way to get around support costs with any software -- even free software needs maintenance and folks working on it deserve to get paid fair wages. The difference with open source is there are no 'license' fees -- so you don't have to dish out $40,000 just to use the product in addition to support fees on top of that (no joke, I recently saw an ILS proposal where license costs for the vendor's software were itemized at $40,000).

That's the kind of language I would use to describe the problem. Also, keep LibLime in mind: It sounds like your church library falls into LibLime's 'tiny' category (less than 10,000 items). With a library that small we can provide a LibLime-hosted solution for very resonable prices -- and that would cover them for the toll-free number. It would also mean that they wouldn't have to worry about all the back-end server maintenance and administration (meaning, I suppose that YOU wouldn't have to worry about that :-)) -- all the church would need is a computer with internet connection (the Koha installation would be hosted at our fiber-backbone server farm rather than at the church itself).

Let me know if you'd like a formal proposal. :-)

Sincerely,

-- Joshua Ferraro VENDOR SERVICES FOR OPEN-SOURCE SOFTWARE President, Technology migration, training, maintenance, support LibLime Koha ILS, Mambo Intranet, DiscrimiNet Filter jmf@liblime.com | Full Demos at http://liblime.com | 1(888)KohaILS _______________________________________________ Koha mailing list

Thanks, Ed Sharpe, Archivist for SMECC See the Museum's Web Site at www.smecc.org We are always looking for items to add to the museum's display and ref. library - please advise if you have anything we can use. Coury House / SMECC 5802 W. Palmaire Ave. Phone 623-435-1522 Glendale Az 85301 USA CONFIDENZIALE: Questo messaggio e gli eventuali allegati sono confidenziali e riservati. Se vi è stato recapitato per errore e non siete fra i destinatari elencati, siete pregati di darne immediatamente avviso al mittente. Le informazioni contenute non devono essere mostrate ad altri, né utilizzate, memorizzate o copiate in qualsiasi forma. CONFIDENTIAL: This e-mail and any attachments are confidential and may contain reserved information. If you are not one of the named recipients, please notify the sender immediately. Moreover, you should not disclose the contents to any other persons, nor should the information contained be used for any purpose or stored or copied in any form. _______________________________________________ Koha mailing list Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha