Welcome, Alison,

We're interested in keeping up with and contributing to the Koha community.

That's what we love to hear! There are some things to consider, going forward: - According to LibLime's web site Koha Express customers are on "the official Koha Project release (currently 3.0.2)." The actual up-to-date version is 3.0.5 (and you can check http://koha-community.org/download-koha/ for accurate information on the latest release). Or maybe you're on the latest version and LibLime's web site is out of date? - As Chris pointed out, command line access is pretty much expected as an available tool for maintenance and debugging. I don't know but I assume that you don't have shell access with Koha Express. That will sometimes make it hard for the list to offer suggestions for certain kinds of problems. You'll have to bear with us and understand that we may not be able to offer you a solution because of that. Right now you'll also hear lots of talk about Koha 3.2 which just had an alpha release. It has lots of great improvements and many bug fixes, so may soon have to put up with "upgrade to 3.2!" as a response to some issues :) I hope your host has plans to roll out the 3.2 upgrade quickly following the stable release! Good luck! -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org