hi my friends i have success to upgrade from koha 3.18 to koha 3.22.5 stable version so every things is ok but the problem in patrons (borrowers) when i finishing upgrade and login using user name and passwords it give me invalid user so i login with koha admin and when searching in patrons modules it not give me any thing and i check phpmyadmin to see borrowers table i found all borrowers data complete, so how solving patron i install using koha package Koha Version- 3.22.5 (Stable) Operating System- Ubuntu 12.04.5- 64 bit. Ahmad Nasser koha system administrator mobil: +201110136090 -- View this message in context: http://koha.1045719.n5.nabble.com/Patron-not-shown-tp5915236.html Sent from the Koha-general mailing list archive at Nabble.com.
Are you able to open a patron record by entering a valid cardnumber? Did you clear your browser cache after the update? Sometimes something in the patron data can break the JSON that is used within the patron search. In this case an error will be visible in the developer tools of Firefox. In order to fix this, you have to find the record or the records that break search then. Hope this helps, Katrin On 28.12.2016 13:40, ahmnas wrote:
hi my friends i have success to upgrade from koha 3.18 to koha 3.22.5 stable version so every things is ok but the problem in patrons (borrowers) when i finishing upgrade and login using user name and passwords it give me invalid user so i login with koha admin and when searching in patrons modules it not give me any thing and i check phpmyadmin to see borrowers table i found all borrowers data complete, so how solving patron
i install using koha package
Koha Version- 3.22.5 (Stable) Operating System- Ubuntu 12.04.5- 64 bit.
Ahmad Nasser koha system administrator mobil: +201110136090
-- View this message in context: http://koha.1045719.n5.nabble.com/Patron-not-shown-tp5915236.html Sent from the Koha-general mailing list archive at Nabble.com. _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
No i can't because when i go to patron modules in koha when i search with any things it not give me no result. Ahmad Nasser On Thu, Dec 29, 2016 at 1:29 AM, Katrin <katrin.fischer.83@web.de> wrote:
Are you able to open a patron record by entering a valid cardnumber? Did you clear your browser cache after the update?
Sometimes something in the patron data can break the JSON that is used within the patron search. In this case an error will be visible in the developer tools of Firefox. In order to fix this, you have to find the record or the records that break search then.
Hope this helps,
Katrin
On 28.12.2016 13:40, ahmnas wrote:
hi my friends i have success to upgrade from koha 3.18 to koha 3.22.5 stable version so every things is ok but the problem in patrons (borrowers) when i finishing upgrade and login using user name and passwords it give me invalid user so i login with koha admin and when searching in patrons modules it not give me any thing and i check phpmyadmin to see borrowers table i found all borrowers data complete, so how solving patron
i install using koha package
Koha Version- 3.22.5 (Stable) Operating System- Ubuntu 12.04.5- 64 bit.
Ahmad Nasser koha system administrator mobil: +201110136090
-- View this message in context: http://koha.1045719.n5.nabble. com/Patron-not-shown-tp5915236.html Sent from the Koha-general mailing list archive at Nabble.com. _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
When you put in a cardnumber, that should redirect you to the patron record, even if the search in general is not working. I still think it might be something in your data that the new patron search which uses JSON doesn't like - we had that happen a few times. Checking the browser developer tools for Javascript errors could be a good start. Katrin Am 29.12.2016 um 10:03 schrieb Ahmad Nasser:
No i can't because when i go to patron modules in koha when i search with any things it not give me no result.
Ahmad Nasser
On Thu, Dec 29, 2016 at 1:29 AM, Katrin <katrin.fischer.83@web.de <mailto:katrin.fischer.83@web.de>> wrote:
Are you able to open a patron record by entering a valid cardnumber? Did you clear your browser cache after the update?
Sometimes something in the patron data can break the JSON that is used within the patron search. In this case an error will be visible in the developer tools of Firefox. In order to fix this, you have to find the record or the records that break search then.
Hope this helps,
Katrin
On 28.12.2016 13:40, ahmnas wrote:
hi my friends i have success to upgrade from koha 3.18 to koha 3.22.5 stable version so every things is ok but the problem in patrons (borrowers) when i finishing upgrade and login using user name and passwords it give me invalid user so i login with koha admin and when searching in patrons modules it not give me any thing and i check phpmyadmin to see borrowers table i found all borrowers data complete, so how solving patron
i install using koha package
Koha Version- 3.22.5 (Stable) Operating System- Ubuntu 12.04.5- 64 bit.
Ahmad Nasser koha system administrator mobil: +201110136090
-- View this message in context: http://koha.1045719.n5.nabble.com/Patron-not-shown-tp5915236.html <http://koha.1045719.n5.nabble.com/Patron-not-shown-tp5915236.html> Sent from the Koha-general mailing list archive at Nabble.com. _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz <mailto:Koha@lists.katipo.co.nz> https://lists.katipo.co.nz/mailman/listinfo/koha <https://lists.katipo.co.nz/mailman/listinfo/koha>
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Clean your browser cache, usually using Ctrl+Shift+r Regards El mié., 28 de dic. de 2016 9:40 AM, ahmnas <ahmad.nasser19@gmail.com> escribió:
hi my friends i have success to upgrade from koha 3.18 to koha 3.22.5 stable version so every things is ok but the problem in patrons (borrowers) when i finishing upgrade and login using user name and passwords it give me invalid user so i login with koha admin and when searching in patrons modules it not give me any thing and i check phpmyadmin to see borrowers table i found all borrowers data complete, so how solving patron
i install using koha package
Koha Version- 3.22.5 (Stable) Operating System- Ubuntu 12.04.5- 64 bit.
Ahmad Nasser koha system administrator mobil: +201110136090
-- View this message in context: http://koha.1045719.n5.nabble.com/Patron-not-shown-tp5915236.html Sent from the Koha-general mailing list archive at Nabble.com. _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
-- Tomás Cohen Arazi Theke Solutions (https://theke.io <http://theke.io/>) ✆ +54 9351 3513384 GPG: B2F3C15F
participants (5)
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Ahmad Nasser -
ahmnas
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Katrin -
Katrin Fischer
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Tomas Cohen Arazi