Competing patron messages
We currently have two different ways to add messages to a patron's record: You can add an "OPAC note" or "Circulation note" when editing the patron record, or you can add a "Message" from the checkout screen. Is there any reason to continue to offer these two options? I propose that we eliminate the notes which are stored in the borrowers table and migrate them to the messages table. Since the messages table includes the library where the message was set, we could add the patron's home library as the message's originating library. Are there reasons why libraries are choosing to set messages via the patron edit interface rather than the circulation interface? -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org
The distinction I've always made is that the notes in the patron record are for permanent or semi-permanent info -- "Johnny has his parents' permission to check out games and DVDs" etc. The messages option is for more ephemeral data, like "need to check address next time you're in the library." I think there's a place for both types of messages. It's a lot easier to delete the messages, so I wouldn't want to rely on keeping needed information there. Jane Wagner Senior Project Manager LibLime, a division of PTFS Content Management and Library Solutions 11501 Huff Court North Bethesda, MD 20895 (301) 654-8088 x 151 jwagner@liblime.com -----Original Message----- From: koha-bounces@lists.katipo.co.nz [mailto:koha-bounces@lists.katipo.co.nz] On Behalf Of Owen Leonard Sent: Tuesday, May 22, 2012 3:29 PM To: koha Subject: [Koha] Competing patron messages We currently have two different ways to add messages to a patron's record: You can add an "OPAC note" or "Circulation note" when editing the patron record, or you can add a "Message" from the checkout screen. Is there any reason to continue to offer these two options? I propose that we eliminate the notes which are stored in the borrowers table and migrate them to the messages table. Since the messages table includes the library where the message was set, we could add the patron's home library as the message's originating library. Are there reasons why libraries are choosing to set messages via the patron edit interface rather than the circulation interface? -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
I agree with Jane. We use both places for notes now that we have that option. The checkout message area is used for temporary messages that get deleted once action has taken place per the message and the circulation note area we use for permanent messages. On Tue, May 22, 2012 at 2:44 PM, Wagner, Jane <jwagner@liblime.com> wrote:
The distinction I've always made is that the notes in the patron record are for permanent or semi-permanent info -- "Johnny has his parents' permission to check out games and DVDs" etc. The messages option is for more ephemeral data, like "need to check address next time you're in the library."
I think there's a place for both types of messages. It's a lot easier to delete the messages, so I wouldn't want to rely on keeping needed information there.
Jane Wagner Senior Project Manager LibLime, a division of PTFS Content Management and Library Solutions 11501 Huff Court North Bethesda, MD 20895 (301) 654-8088 x 151 jwagner@liblime.com
-----Original Message----- From: koha-bounces@lists.katipo.co.nz [mailto:koha-bounces@lists.katipo.co.nz] On Behalf Of Owen Leonard Sent: Tuesday, May 22, 2012 3:29 PM To: koha Subject: [Koha] Competing patron messages
We currently have two different ways to add messages to a patron's record: You can add an "OPAC note" or "Circulation note" when editing the patron record, or you can add a "Message" from the checkout screen.
Is there any reason to continue to offer these two options?
I propose that we eliminate the notes which are stored in the borrowers table and migrate them to the messages table. Since the messages table includes the library where the message was set, we could add the patron's home library as the message's originating library.
Are there reasons why libraries are choosing to set messages via the patron edit interface rather than the circulation interface?
-- Owen
-- Web Developer Athens County Public Libraries http://www.myacpl.org _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
-- Thanks, Lola McKee Tech Systems Specialist Salina Public Library 785-825-4624 Ext. 239 Until you spread your wings, You will have no idea how far you can fly!
I follow the bit about the Staff note - both methods should probably stay. What about the OPAC note? Is there a benefit to having both OPAC note/messaging features? They seem redundant to me. Liz Rea lrea@nekls.org On May 22, 2012, at 2:57 PM, Lola McKee wrote:
I agree with Jane. We use both places for notes now that we have that option. The checkout message area is used for temporary messages that get deleted once action has taken place per the message and the circulation note area we use for permanent messages.
On Tue, May 22, 2012 at 2:44 PM, Wagner, Jane <jwagner@liblime.com> wrote:
The distinction I've always made is that the notes in the patron record are for permanent or semi-permanent info -- "Johnny has his parents' permission to check out games and DVDs" etc. The messages option is for more ephemeral data, like "need to check address next time you're in the library."
I think there's a place for both types of messages. It's a lot easier to delete the messages, so I wouldn't want to rely on keeping needed information there.
Jane Wagner Senior Project Manager LibLime, a division of PTFS Content Management and Library Solutions 11501 Huff Court North Bethesda, MD 20895 (301) 654-8088 x 151 jwagner@liblime.com
-----Original Message----- From: koha-bounces@lists.katipo.co.nz [mailto:koha-bounces@lists.katipo.co.nz] On Behalf Of Owen Leonard Sent: Tuesday, May 22, 2012 3:29 PM To: koha Subject: [Koha] Competing patron messages
We currently have two different ways to add messages to a patron's record: You can add an "OPAC note" or "Circulation note" when editing the patron record, or you can add a "Message" from the checkout screen.
Is there any reason to continue to offer these two options?
I propose that we eliminate the notes which are stored in the borrowers table and migrate them to the messages table. Since the messages table includes the library where the message was set, we could add the patron's home library as the message's originating library.
Are there reasons why libraries are choosing to set messages via the patron edit interface rather than the circulation interface?
-- Owen
-- Web Developer Athens County Public Libraries http://www.myacpl.org _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
-- Thanks,
Lola McKee
Tech Systems Specialist Salina Public Library 785-825-4624 Ext. 239
Until you spread your wings, You will have no idea how far you can fly! _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
What if you want to let the patron know that you have their signed Internet Policy on file. You put that in the opac note so you see it and they see it and it's not the kind of thing you want to get deleted accidentally with the messages. Nicole On Tue, May 22, 2012 at 4:44 PM, Liz Rea <lrea@nekls.org> wrote:
I follow the bit about the Staff note - both methods should probably stay.
What about the OPAC note?
Is there a benefit to having both OPAC note/messaging features? They seem redundant to me.
Liz Rea lrea@nekls.org
On May 22, 2012, at 2:57 PM, Lola McKee wrote:
I agree with Jane. We use both places for notes now that we have that option. The checkout message area is used for temporary messages that get deleted once action has taken place per the message and the circulation note area we use for permanent messages.
On Tue, May 22, 2012 at 2:44 PM, Wagner, Jane <jwagner@liblime.com> wrote:
The distinction I've always made is that the notes in the patron record are for permanent or semi-permanent info -- "Johnny has his parents' permission to check out games and DVDs" etc. The messages option is for more ephemeral data, like "need to check address next time you're in the library."
I think there's a place for both types of messages. It's a lot easier to delete the messages, so I wouldn't want to rely on keeping needed information there.
Jane Wagner Senior Project Manager LibLime, a division of PTFS Content Management and Library Solutions 11501 Huff Court North Bethesda, MD 20895 (301) 654-8088 x 151 jwagner@liblime.com
-----Original Message----- From: koha-bounces@lists.katipo.co.nz [mailto:koha-bounces@lists.katipo.co.nz] On Behalf Of Owen Leonard Sent: Tuesday, May 22, 2012 3:29 PM To: koha Subject: [Koha] Competing patron messages
We currently have two different ways to add messages to a patron's record: You can add an "OPAC note" or "Circulation note" when editing the patron record, or you can add a "Message" from the checkout screen.
Is there any reason to continue to offer these two options?
I propose that we eliminate the notes which are stored in the borrowers table and migrate them to the messages table. Since the messages table includes the library where the message was set, we could add the patron's home library as the message's originating library.
Are there reasons why libraries are choosing to set messages via the patron edit interface rather than the circulation interface?
-- Owen
-- Web Developer Athens County Public Libraries http://www.myacpl.org _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
-- Thanks,
Lola McKee
Tech Systems Specialist Salina Public Library 785-825-4624 Ext. 239
Until you spread your wings, You will have no idea how far you can fly! _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Great example! On Wed, May 23, 2012 at 7:08 AM, Nicole Engard <nengard@gmail.com> wrote:
What if you want to let the patron know that you have their signed Internet Policy on file. You put that in the opac note so you see it and they see it and it's not the kind of thing you want to get deleted accidentally with the messages.
Nicole
I follow the bit about the Staff note - both methods should probably stay.
What about the OPAC note?
Is there a benefit to having both OPAC note/messaging features? They seem redundant to me.
Liz Rea lrea@nekls.org
On May 22, 2012, at 2:57 PM, Lola McKee wrote:
I agree with Jane. We use both places for notes now that we have that option. The checkout message area is used for temporary messages that get deleted once action has taken place per the message and the circulation note area we use for permanent messages.
On Tue, May 22, 2012 at 2:44 PM, Wagner, Jane <jwagner@liblime.com> wrote:
The distinction I've always made is that the notes in the patron record are for permanent or semi-permanent info -- "Johnny has his parents' permission to check out games and DVDs" etc. The messages option is for more ephemeral data, like "need to check address next time you're in
On Tue, May 22, 2012 at 4:44 PM, Liz Rea <lrea@nekls.org> wrote: the
library."
I think there's a place for both types of messages. It's a lot easier to delete the messages, so I wouldn't want to rely on keeping needed information there.
Jane Wagner Senior Project Manager LibLime, a division of PTFS Content Management and Library Solutions 11501 Huff Court North Bethesda, MD 20895 (301) 654-8088 x 151 jwagner@liblime.com
-----Original Message----- From: koha-bounces@lists.katipo.co.nz [mailto:koha-bounces@lists.katipo.co.nz] On Behalf Of Owen Leonard Sent: Tuesday, May 22, 2012 3:29 PM To: koha Subject: [Koha] Competing patron messages
We currently have two different ways to add messages to a patron's record: You can add an "OPAC note" or "Circulation note" when editing the patron record, or you can add a "Message" from the checkout screen.
Is there any reason to continue to offer these two options?
I propose that we eliminate the notes which are stored in the borrowers table and migrate them to the messages table. Since the messages table includes the library where the message was set, we could add the patron's home library as the message's originating library.
Are there reasons why libraries are choosing to set messages via the patron edit interface rather than the circulation interface?
-- Owen
-- Web Developer Athens County Public Libraries http://www.myacpl.org _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
-- Thanks,
Lola McKee
Tech Systems Specialist Salina Public Library 785-825-4624 Ext. 239
Until you spread your wings, You will have no idea how far you can fly! _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
-- Thanks, Lola McKee Tech Systems Specialist Salina Public Library 785-825-4624 Ext. 239 Until you spread your wings, You will have no idea how far you can fly!
participants (5)
-
Liz Rea -
Lola McKee -
Nicole Engard -
Owen Leonard -
Wagner, Jane