Hi Michael Thanks fpr your answer! Unfortunately I'm not able to figure out the problem. "journalctl -xe" and "systemctl status rabbitmq-server.service" both seem to show a working rabbitmq-server, but when trying to finish the installation of package "koha-common" it fails with the same error as before: # journalctl -xe ░░ up or be started at any later time. ░░ ░░ Startup of the manager took 238830 microseconds. Aug 04 09:07:14 bib-katalog.sintiundroma.de systemd[1]: Started User Manager fo> ░░ Subject: A start job for unit user@1000.service has finished successfully ░░ Defined-By: systemd ░░ Support: https://www.debian.org/support ░░ ░░ A start job for unit user@1000.service has finished successfully. ░░ ░░ The job identifier is 87146. Aug 04 09:07:14 bib-katalog.sintiundroma.de systemd[1]: Started Session 40 of u> ░░ Subject: A start job for unit session-40.scope has finished successfully ░░ Defined-By: systemd ░░ Support: https://www.debian.org/support ░░ ░░ A start job for unit session-40.scope has finished successfully. ░░ ░░ The job identifier is 87212. Aug 04 09:07:14 bib-katalog.sintiundroma.de sudo[312293]: koha : TTY=pts/0 > Aug 04 09:07:14 bib-katalog.sintiundroma.de sudo[312293]: pam_unix(sudo:session> Aug 04 09:07:14 bib-katalog.sintiundroma.de su[312294]: (to root) koha on pts/0 Aug 04 09:07:14 bib-katalog.sintiundroma.de su[312294]: pam_unix(su-l:session):> # systemctl status rabbitmq-server.service ● rabbitmq-server.service - RabbitMQ Messaging Server Loaded: loaded (/lib/systemd/system/rabbitmq-server.service; enabled; vend> Active: activating (start) since Thu 2022-08-04 09:11:43 CEST; 4s ago Main PID: 313407 (beam.smp) Tasks: 90 (limit: 9510) Memory: 54.3M CPU: 2.952s CGroup: /system.slice/rabbitmq-server.service ├─313407 /usr/lib/erlang/erts-11.1.8/bin/beam.smp -W w -K true -A > ├─313509 erl_child_setup 65536 ├─313566 inet_gethost 4 └─313567 inet_gethost 4 Aug 04 09:11:43 bib-katalog.sintiundroma.de systemd[1]: Starting RabbitMQ Messa> Here I am trying to finish the installation. It is the same if I only try to (finish to) install "koha-common" and/or "mariadb-server". In the past this always worked without any problems. # apt-get install koha-common mariadb-server Reading package lists... Done Building dependency tree... Done Reading state information... Done koha-common is already the newest version (22.05.03-1). 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 2 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Do you want to continue? [Y/n] Y Setting up rabbitmq-server (3.8.9-3) ... Job for rabbitmq-server.service failed because the control process exited with error code. See "systemctl status rabbitmq-server.service" and "journalctl -xe" for details. invoke-rc.d: initscript rabbitmq-server, action "start" failed. * rabbitmq-server.service - RabbitMQ Messaging Server Loaded: loaded (/lib/systemd/system/rabbitmq-server.service; enabled; vendor preset: enabled) Active: activating (auto-restart) (Result: exit-code) since Thu 2022-08-04 09:16:53 CEST; 20ms ago Process: 314689 ExecStart=/usr/lib/rabbitmq/bin/rabbitmq-server (code=exited, status=1/FAILURE) Main PID: 314689 (code=exited, status=1/FAILURE) CPU: 6.436s Aug 04 09:16:53 bib-katalog.sintiundroma.de systemd[1]: rabbitmq-server.service: Consumed 6.436s CPU time. dpkg: error processing package rabbitmq-server (--configure): installed rabbitmq-server package post-installation script subprocess returned error exit status 1 dpkg: dependency problems prevent configuration of koha-common: koha-common depends on rabbitmq-server; however: Package rabbitmq-server is not configured yet. dpkg: error processing package koha-common (--configure): dependency problems - leaving unconfigured Errors were encountered while processing: rabbitmq-server koha-common needrestart is being skipped since dpkg has failed E: Sub-process /usr/bin/dpkg returned an error code (1) The following command gives the same error: # dpkg --configure rabbitmq-server Setting up rabbitmq-server (3.8.9-3) ... Job for rabbitmq-server.service failed because the control process exited with error code. See "systemctl status rabbitmq-server.service" and "journalctl -xe" for details. invoke-rc.d: initscript rabbitmq-server, action "start" failed. * rabbitmq-server.service - RabbitMQ Messaging Server Loaded: loaded (/lib/systemd/system/rabbitmq-server.service; enabled; vendor preset: enabled) Active: activating (auto-restart) (Result: exit-code) since Thu 2022-08-04 09:33:47 CEST; 8ms ago Process: 319999 ExecStart=/usr/lib/rabbitmq/bin/rabbitmq-server (code=exited, status=1/FAILURE) Main PID: 319999 (code=exited, status=1/FAILURE) CPU: 7.157s dpkg: error processing package rabbitmq-server (--configure): installed rabbitmq-server package post-installation script subprocess returned error exit status 1 Errors were encountered while processing: rabbitmq-server In the files "/var/log/daemon.log" and "/var/log/daemon.log" the following can be seen. Apparently the RabbitMQ Messaging server fails during the configuration process and then tries to start several times but unsuccessfully. Thus the configuration stays incomplete and the installation of "koha-common" cannot be finished. Aug 4 09:38:38 bib-katalog systemd[1]: Starting RabbitMQ Messaging Server... Aug 4 09:39:13 bib-katalog systemd[1]: rabbitmq-server.service: Main process exited, code=exited, status=1/FAILURE Aug 4 09:39:13 bib-katalog systemd[1]: rabbitmq-server.service: Failed with result 'exit-code'. Aug 4 09:39:13 bib-katalog systemd[1]: Failed to start RabbitMQ Messaging Server. Aug 4 09:39:13 bib-katalog systemd[1]: rabbitmq-server.service: Consumed 4.505s CPU time. Aug 4 09:39:23 bib-katalog systemd[1]: rabbitmq-server.service: Scheduled restart job, restart counter is at 1359. Aug 4 09:39:23 bib-katalog systemd[1]: Stopped RabbitMQ Messaging Server. Aug 4 09:39:23 bib-katalog systemd[1]: rabbitmq-server.service: Consumed 4.505s CPU time. Aug 4 09:39:23 bib-katalog systemd[1]: Starting RabbitMQ Messaging Server... Aug 4 09:39:58 bib-katalog systemd[1]: rabbitmq-server.service: Main process exited, code=exited, status=1/FAILURE Aug 4 09:39:58 bib-katalog systemd[1]: rabbitmq-server.service: Failed with result 'exit-code'. Aug 4 09:39:58 bib-katalog systemd[1]: Failed to start RabbitMQ Messaging Server. Aug 4 09:39:58 bib-katalog systemd[1]: rabbitmq-server.service: Consumed 3.872s CPU time. Aug 4 09:40:09 bib-katalog systemd[1]: rabbitmq-server.service: Scheduled restart job, restart counter is at 1360. Aug 4 09:40:09 bib-katalog systemd[1]: Stopped RabbitMQ Messaging Server. Aug 4 09:40:09 bib-katalog systemd[1]: rabbitmq-server.service: Consumed 3.872s CPU time. Aug 4 09:40:09 bib-katalog systemd[1]: Starting RabbitMQ Messaging Server... Aug 4 09:40:44 bib-katalog systemd[1]: rabbitmq-server.service: Main process exited, code=exited, status=1/FAILURE Aug 4 09:40:44 bib-katalog systemd[1]: rabbitmq-server.service: Failed with result 'exit-code'. Aug 4 09:40:44 bib-katalog systemd[1]: Failed to start RabbitMQ Messaging Server. Aug 4 09:40:44 bib-katalog systemd[1]: rabbitmq-server.service: Consumed 4.508s CPU time. Aug 4 09:40:55 bib-katalog systemd[1]: rabbitmq-server.service: Scheduled restart job, restart counter is at 1361. Aug 4 09:40:55 bib-katalog systemd[1]: Stopped RabbitMQ Messaging Server. Aug 4 09:40:55 bib-katalog systemd[1]: rabbitmq-server.service: Consumed 4.508s CPU time. Aug 4 09:40:55 bib-katalog systemd[1]: Starting RabbitMQ Messaging Server... Aug 4 09:41:30 bib-katalog systemd[1]: rabbitmq-server.service: Main process exited, code=exited, status=1/FAILURE Aug 4 09:41:30 bib-katalog systemd[1]: rabbitmq-server.service: Failed with result 'exit-code'. Aug 4 09:41:30 bib-katalog systemd[1]: Failed to start RabbitMQ Messaging Server. Aug 4 09:41:30 bib-katalog systemd[1]: rabbitmq-server.service: Consumed 4.051s CPU time. Aug 4 09:41:40 bib-katalog systemd[1]: rabbitmq-server.service: Scheduled restart job, restart counter is at 1362. Aug 4 09:41:40 bib-katalog systemd[1]: Stopped RabbitMQ Messaging Server. Aug 4 09:41:40 bib-katalog systemd[1]: rabbitmq-server.service: Consumed 4.051s CPU time. Aug 4 09:41:40 bib-katalog systemd[1]: Starting RabbitMQ Messaging Server... Aug 4 09:42:16 bib-katalog systemd[1]: rabbitmq-server.service: Main process exited, code=exited, status=1/FAILURE Aug 4 09:42:16 bib-katalog systemd[1]: rabbitmq-server.service: Failed with result 'exit-code'. Aug 4 09:42:16 bib-katalog systemd[1]: Failed to start RabbitMQ Messaging Server. Aug 4 09:42:16 bib-katalog systemd[1]: rabbitmq-server.service: Consumed 4.523s CPU time. Do you maybe have any hint how to find out what could be the problem with the failing configuration of package "rabbitmq-server"? Did anyone out there successfully install either Koha 21.11.10 or Koha 22.05.03 on a new machine with Debian GNU/Linux 11? Best wishes: Michael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch · W www.adminkuhn.ch Am 03.08.22 um 19:46 schrieb Michael Hafen:

The "rabbitmq-server" service is not starting for some reason.  Since it doesn't successfully start, the package manager considers it as not installed correctly; and since koha-common depends on it, the package manager doesn't do anything with koha-common. The output from the package manager mentions trying "journalctl -xe" to see why the "rabbitmq-server" isn't starting.  Once you figure out the problem there and get it fixed, the rest of the package install process should go smoothly.

On Wed, Aug 3, 2022 at 8:34 AM Michael Kuhn <mik@adminkuhn.ch <mailto:mik@adminkuhn.ch>> wrote:

Hi

Meanwhile I have also tried to install Koha 22.05.03 (instead of Koha 21.11.10) on a new machine with Debian 11 but it gave me the same error concerning package "rabbitmq-server".

Is it really true that it is not possible to install these two revisions on Debian 11?

Best wishes: Michael -- Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz T 0041 (0)61 261 55 61 · E mik@adminkuhn.ch <mailto:mik@adminkuhn.ch> · W www.adminkuhn.ch <http://www.adminkuhn.ch>

Am 03.08.22 um 14:50 schrieb Michael Kuhn: > Hi > > I've just run into problems when trying to install Koha 21.11.10 on a > newly installed machine with Debian GNU/Linux 11. > > 1. This is the content of file "/etc/apt/sources.list.d/koha.list": > > deb http://debian.koha-community.org/koha <http://debian.koha-community.org/koha> 21.11 main > > 2. When starting the installation of Koha "apt-get update" gave: > > OK:1 http://asi-fs-n.contabo.net/debian <http://asi-fs-n.contabo.net/debian> bullseye InRelease > OK:2 http://asi-fs-n.contabo.net/debian <http://asi-fs-n.contabo.net/debian> bullseye-updates InRelease > OK:3 http://security.debian.org/debian-security <http://security.debian.org/debian-security> bullseye-security InRelease > Holen:4 http://debian.koha-community.org/koha <http://debian.koha-community.org/koha> 21.11 InRelease [69,8 kB] > Holen:5 http://debian.koha-community.org/koha <http://debian.koha-community.org/koha> 21.11/main amd64 Packages > [25,6 kB] > Es wurden 95,4 kB in 1 s geholt (93,2 kB/s). > Paketlisten werden gelesen… Fertig > > 2. Unfortunately the installation of Koha ended with the following: > > ... > Fehler traten auf beim Bearbeiten von: >   rabbitmq-server >   koha-common > needrestart is being skipped since dpkg has failed > E: Sub-process /usr/bin/dpkg returned an error code (1) > > 3. However, now "apt-get update" only gives: > > OK:1 http://asi-fs-n.contabo.net/debian <http://asi-fs-n.contabo.net/debian> bullseye InRelease > OK:2 http://asi-fs-n.contabo.net/debian <http://asi-fs-n.contabo.net/debian> bullseye-updates InRelease > OK:3 http://security.debian.org/debian-security <http://security.debian.org/debian-security> bullseye-security InRelease > OK:4 http://debian.koha-community.org/koha <http://debian.koha-community.org/koha> 21.11 InRelease > Paketlisten werden gelesen… Fertig > > 4. When trying to complete the installation the following errors appear: > > $ sudo apt-get install koha-common > Reading package lists... Done > Building dependency tree... Done > Reading state information... Done > koha-common is already the newest version (21.11.10-1). > 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. > 2 not fully installed or removed. > After this operation, 0 B of additional disk space will be used. > Do you want to continue? [Y/n] > Setting up rabbitmq-server (3.8.9-3) ... > Job for rabbitmq-server.service failed because the control process > exited with error code. > See "systemctl status rabbitmq-server.service" and "journalctl -xe" for > details. > invoke-rc.d: initscript rabbitmq-server, action "start" failed. > * rabbitmq-server.service - RabbitMQ Messaging Server >       Loaded: loaded (/lib/systemd/system/rabbitmq-server.service; > enabled; vendor preset: enabled) >       Active: activating (auto-restart) (Result: exit-code) since Wed > 2022-08-03 14:30:23 CEST; 11ms ago >      Process: 3343 ExecStart=/usr/lib/rabbitmq/bin/rabbitmq-server > (code=exited, status=1/FAILURE) >     Main PID: 3343 (code=exited, status=1/FAILURE) >          CPU: 5.506s > > Aug 03 14:30:23 bib-katalog.sintiundroma.de <http://bib-katalog.sintiundroma.de> systemd[1]: > rabbitmq-server.service: Failed with result 'exit-code'. > Aug 03 14:30:23 bib-katalog.sintiundroma.de <http://bib-katalog.sintiundroma.de> systemd[1]: Failed to start > RabbitMQ Messaging Server. > Aug 03 14:30:23 bib-katalog.sintiundroma.de <http://bib-katalog.sintiundroma.de> systemd[1]: > rabbitmq-server.service: Consumed 5.506s CPU time. > dpkg: error processing package rabbitmq-server (--configure): >   installed rabbitmq-server package post-installation script subprocess > returned error exit status 1 > dpkg: dependency problems prevent configuration of koha-common: >   koha-common depends on rabbitmq-server; however: >    Package rabbitmq-server is not configured yet. > > dpkg: error processing package koha-common (--configure): >   dependency problems - leaving unconfigured > Errors were encountered while processing: >   rabbitmq-server >   koha-common > E: Sub-process /usr/bin/dpkg returned an error code (1) > > 5. How can I complete this incomplete installation? > > Best wishes: Michael

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-- Michael Hafen Washington County School District Technology Department Systems Analyst