Allowing holds across libraries
Hello again ! We have two campuses and I need to set up holds so that patrons from either library can place holds on items which are held at the other - these items can be checked out or available. (We previously had holds set so borrowers could only place holds on items at their library which were checked out) I have changed the most obvious system parameters but still when I try to place a hold on an item from the other library I get the 'Cannot place hold' message. What am I missing? I have: AllowOnShelfHolds set to ON Canreservefromotherbranches set to ON IndependentBranches set to ON Regards Lisa Lisa Peel Librarian César Ritz Colleges Switzerland 1897 Le Bouveret - Switzerland Tel: +41 24 482 82 82 Fax: +41 24 482 82 80 E-mail: lisa.peel@ritz.edu<mailto:hortense.hofer@ritz.edu> http://www.ritz.edu<http://www.ritz.edu/> - http://www.culinaryarts.ch<http://www.culinaryarts.ch/> 25 Year "César Ritz" Colleges Switzerland
I have:
AllowOnShelfHolds set to ON
Canreservefromotherbranches set to ON
IndependentBranches set to ON
I don't think you can do what you want if IndependantBranches is on. Do you need it to be on to enforce other policies? -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org
Hi Owen Thanks for the speedy reply. No, we don't need to have it on for anything else, however the documentation says that it has to be turned on to allow Canreservefromotherbranches to work. I have tried it with IndependentBranches on and off and it doesn't seem to make any difference. Regards Lisa -----Original Message----- From: Owen Leonard [mailto:oleonard@myacpl.org] Sent: 10 February 2011 14:40 To: Peel Lisa Cc: koha@lists.katipo.co.nz Subject: Re: [Koha] Allowing holds across libraries
I have:
AllowOnShelfHolds set to ON
Canreservefromotherbranches set to ON
IndependentBranches set to ON
I don't think you can do what you want if IndependantBranches is on. Do you need it to be on to enforce other policies? -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org
No, we don't need to have it on for anything else, however the documentation says that it has to be turned on to allow Canreservefromotherbranches to work.
There seems to be some confusion about what Canreservefromotherbranches is supposed to do: http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=2394 The simple answer is that you can ignore Canreservefromotherbranches because with IndependantBranches off it is normal behavior for patrons to be able to place holds on titles at other libraries. Normally I would say check over your circulation and fines rules in Administration. Can holds be placed as expected for items at the patrons' own library? Does the hold message give you any details? -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org
Hi Owen Checked fine rules and found that the holds policy was not set up - doh! Was completely looking in the wrong place. Huge thank you for your help even if I am a little embarrassed at my own stupidity! Regards Lisa -----Original Message----- From: Owen Leonard [mailto:oleonard@myacpl.org] Sent: 10 February 2011 14:52 To: Peel Lisa Cc: koha@lists.katipo.co.nz Subject: Re: [Koha] Allowing holds across libraries
No, we don't need to have it on for anything else, however the documentation says that it has to be turned on to allow Canreservefromotherbranches to work.
There seems to be some confusion about what Canreservefromotherbranches is supposed to do: http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=2394 The simple answer is that you can ignore Canreservefromotherbranches because with IndependantBranches off it is normal behavior for patrons to be able to place holds on titles at other libraries. Normally I would say check over your circulation and fines rules in Administration. Can holds be placed as expected for items at the patrons' own library? Does the hold message give you any details? -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org
participants (2)
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Owen Leonard -
Peel Lisa