Hi, Running Koha 16.11.11 / Package Installation/ Ubuntu 14.04 Desktop with MySQL. (updating from previous versions as and when the new releases are made) "Unable to Check-In" message is displayed for few patrons when trying perform checkin. Can you please help me how to fix the issue. Please find screenshots of the same here. https://ibb.co/nHf0FG https://ibb.co/mNHahw Already did dbms auto increment fix as per URL https://wiki.koha-community.org/wiki/DBMS_auto_increment_fix#The_solution With Thanks Satish MV Librarian Govt. Engineering College, Hassan Karnataka. --
Hello, Go to the about page, tab "Server information" for more info Regards, Jonathan On Tue, 5 Dec 2017 at 08:17 SATISH <lis4satish@gmail.com> wrote:
Hi,
Running Koha 16.11.11 / Package Installation/ Ubuntu 14.04 Desktop with MySQL. (updating from previous versions as and when the new releases are made)
"Unable to Check-In" message is displayed for few patrons when trying perform checkin. Can you please help me how to fix the issue. Please find screenshots of the same here. https://ibb.co/nHf0FG https://ibb.co/mNHahw
Already did dbms auto increment fix as per URL https://wiki.koha-community.org/wiki/DBMS_auto_increment_fix#The_solution
With Thanks
Satish MV Librarian Govt. Engineering College, Hassan Karnataka. -- _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
Satish, The section you should be looking at is "System information" in the "About" page and look for an entry regarding issues and old_issues. If your problem is indeed related to the DBMS auto increment issue, take a look at these discussions: http://koha.1045719.n5.nabble.com/DBMS-auto-increment-fix-td5954478.html http://koha.1045719.n5.nabble.com/Salvaging-data-before-using-DBMS-auto-incr... The provided fix in the official documentation only prevents the problem from happening in the future, it won't fix your already corrupted data. You should manually delete the duplicated ID's from the old_issues table. Needless to say, you should perform a database back-up beforehand. GL, Pedro Amorim 2017-12-06 4:29 GMT-01:00 SATISH <lis4satish@gmail.com>:
About Koha Page, https://ibb.co/b78sxw _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
Sorry, it's tab "System information", not "Server information". Not related, but you do not have memcached setup correctly. On Wed, 6 Dec 2017 at 02:29 SATISH <lis4satish@gmail.com> wrote:
About Koha Page, https://ibb.co/b78sxw
Hi, Please find the "System Information" screen capture here... https://ibb.co/mt3SEb since I have installed Koha from packages method, I am not clear about memcached setup. I did an update to 16.05 during last week of Aug 2017. Whatever books issued between last week of aug and first week of septer 2017, I am facing problems now. few months back I updated to 16.11.11 and other functionalities are working fine. I am facing problem in check-in for ....borrowernumber=522, that is not listed in System Information Screen. I have an access to mysql and Is there anyway, I could fix the old_issues table without disturbing production system ? with thanks satish
1) Copy the ID's under *Checkouts* from About Koha -> System Information 2) *Select * from old_issues where issue_id IN (<paste ID's here>)* Confirm the listed rows are the ones you want to delete; 3) *Delete from old_issues where issue_id IN (<paste ID's here>);* 4) Check in items and be happy. This should work. Have a good one, On 7 December 2017 at 05:27, SATISH <lis4satish@gmail.com> wrote:
Hi,
Please find the "System Information" screen capture here... https://ibb.co/mt3SEb
since I have installed Koha from packages method, I am not clear about memcached setup.
I did an update to 16.05 during last week of Aug 2017. Whatever books issued between last week of aug and first week of septer 2017, I am facing problems now. few months back I updated to 16.11.11 and other functionalities are working fine.
I am facing problem in check-in for ....borrowernumber=522, that is not listed in System Information Screen.
I have an access to mysql and Is there anyway, I could fix the old_issues table without disturbing production system ?
with thanks satish
yeah, it's worked! for me. thank you so much. I am able to check-in books for the said borrower. it was really a good fix! satish
Hi am cleared my checkin problem in koha Version 18.05 My problem Image 1 : https://ibb.co/mOmUez Some Koha Installation & Supporting Gurus Said its fine policy , Clear Increase Max fine. k dude i cleard see image 2 : https://ibb.co/gKGHXK Again Check in Error ji None of this work for me. Because the promble in sql file. Today we clear that problem. I'm mentioned here with clear step please follow dude. Step 1 : Go to the About Koha -> System Information See my Image 3 : https://ibb.co/hsKkme Step 2 : Copy the ID's under *Checkouts* Example : 12926,39936 Step 3 : Open Terminal Ctrl+Alt+T Step 4 : sudo su Step 5 : enter your login password Step 6 : mysql -u root -p Enter password: Welcome to the MySQL monitor. Commands end with ; or \g. Your MySQL connection id is 39 Server version: 5.7.23-0ubuntu0.18.04.1 (Ubuntu) Copyright (c) 2000, 2018, Oracle and/or its affiliates. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. Type 'help;' or '\h' for help. Type '\c' to clear the current input statement. Step 7 : show databases; +--------------------+ | Database | +--------------------+ | information_schema | | koha_library | | mysql | | performance_schema | | sys | +--------------------+ 5 rows in set (0.07 sec) Step 8 : mysql> use koha_library; [my database name: koha_library] Reading table information for completion of table and column names You can turn off this feature to get a quicker startup with -A Step 9 : mysql> Select * from old_issues where issue_id IN (12926,39936); change the check out numbers as yours in that backet and type the above in mysql cmd It Shows : +----------------+------------+---------------------+------------+---------------------+-----------------+----------+------------+------------------+---------------------+---------------------+-----------------+------+----------+----------+ | borrowernumber | itemnumber | date_due | branchcode | returndate | lastreneweddate | renewals | auto_renew | auto_renew_error | timestamp | issuedate | onsite_checkout | note | notedate | issue_id | +----------------+------------+---------------------+------------+---------------------+-----------------+----------+------------+------------------+---------------------+---------------------+-----------------+------+----------+----------+ | 471 | 3935 | 2015-08-07 23:59:00 | IIITDM | 2015-07-20 15:29:40 | NULL | NULL | 0 | NULL | 2015-07-20 15:29:40 | 2015-06-25 16:48:00 | 0 | NULL | NULL | 12926 | | 1045 | 28993 | 2018-04-24 23:59:00 | IIITDM | 2018-03-12 20:53:50 | NULL | NULL | 0 | NULL | 2018-03-12 20:53:50 | 2018-03-12 20:53:37 | 0 | NULL | NULL | 39936 | +----------------+------------+---------------------+------------+---------------------+-----------------+----------+------------+------------------+---------------------+---------------------+-----------------+------+----------+----------+ 2 rows in set (0.02 sec) Step 10 : Delete from old_issues where issue_id IN (12926,39936); Query OK, 2 rows affected (0.13 sec) Restart mysql Step 11 : mysql> sudo /etc/init.d/mysql restart See Image : https://ibb.co/eHMZCK Successfully we done dude. Regards, K.Prasanth M.L.I.Sc.,B.Sc.,C.L.I.Sc.,HDCHN.,PGDLAN Library Trainee Indian Institue of Information Technology, Design and Manufacturing Kancheepuram Contact : kpkkprasanth@gmail.com -- Sent from: http://koha.1045719.n5.nabble.com/Koha-general-f3047918.html
Hi Prassanth, Good you were able to fix your checking issue; however, in your about capture I see that you have a lot of duplicate records. You must fix it as soon as possible as per the instructions in the link shown in that page. BTW, you shouldn't need to restart mysql at the end of your procedure but reindex koha db with zebra. Regards, Alvaro |-----------------------------------------------------------------------------------------------------------------| Envíe y Reciba Datos y mensajes de Texto (SMS) hacia y desde cualquier celular y Nextel en el Perú, México y en mas de 180 paises. Use aplicaciones 2 vias via SMS y GPRS online Visitenos en www.perusms.com 2018-09-19 5:38 GMT-05:00 kpkkprasanth <kpkkprasanth@gmail.com>:
Hi am cleared my checkin problem in koha Version 18.05
My problem Image 1 : https://ibb.co/mOmUez
Some Koha Installation & Supporting Gurus Said its fine policy , Clear Increase Max fine.
k dude i cleard see image 2 : https://ibb.co/gKGHXK
Again Check in Error ji
None of this work for me. Because the promble in sql file. Today we clear that problem. I'm mentioned here with clear step please follow dude.
Step 1 : Go to the About Koha -> System Information
See my Image 3 : https://ibb.co/hsKkme
Step 2 : Copy the ID's under *Checkouts*
Example : 12926,39936
Step 3 : Open Terminal Ctrl+Alt+T
Step 4 : sudo su
Step 5 : enter your login password
Step 6 : mysql -u root -p
Enter password:
Welcome to the MySQL monitor. Commands end with ; or \g. Your MySQL connection id is 39 Server version: 5.7.23-0ubuntu0.18.04.1 (Ubuntu)
Copyright (c) 2000, 2018, Oracle and/or its affiliates. All rights reserved.
Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.
Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.
Step 7 : show databases; +--------------------+ | Database | +--------------------+ | information_schema | | koha_library | | mysql | | performance_schema | | sys | +--------------------+ 5 rows in set (0.07 sec)
Step 8 : mysql> use koha_library; [my database name: koha_library] Reading table information for completion of table and column names You can turn off this feature to get a quicker startup with -A
Step 9 : mysql> Select * from old_issues where issue_id IN (12926,39936);
change the check out numbers as yours in that backet and type the above in mysql cmd
It Shows :
+----------------+------------+---------------------+------- -----+---------------------+-----------------+----------+--- ---------+------------------+---------------------+--------- ------------+-----------------+------+----------+----------+ | borrowernumber | itemnumber | date_due | branchcode | returndate | lastreneweddate | renewals | auto_renew | auto_renew_error | timestamp | issuedate | onsite_checkout | note | notedate | issue_id | +----------------+------------+---------------------+------- -----+---------------------+-----------------+----------+--- ---------+------------------+---------------------+--------- ------------+-----------------+------+----------+----------+ | 471 | 3935 | 2015-08-07 23:59:00 | IIITDM | 2015-07-20 15:29:40 | NULL | NULL | 0 | NULL
| 2015-07-20 15:29:40 | 2015-06-25 16:48:00 | 0 | NULL | NULL | 12926 | | 1045 | 28993 | 2018-04-24 23:59:00 | IIITDM | 2018-03-12 20:53:50 | NULL | NULL | 0 | NULL
| 2018-03-12 20:53:50 | 2018-03-12 20:53:37 | 0 | NULL | NULL | 39936 | +----------------+------------+---------------------+------- -----+---------------------+-----------------+----------+--- ---------+------------------+---------------------+--------- ------------+-----------------+------+----------+----------+ 2 rows in set (0.02 sec)
Step 10 : Delete from old_issues where issue_id IN (12926,39936); Query OK, 2 rows affected (0.13 sec)
Restart mysql
Step 11 : mysql> sudo /etc/init.d/mysql restart
See Image : https://ibb.co/eHMZCK
Successfully we done dude.
Regards,
K.Prasanth M.L.I.Sc.,B.Sc.,C.L.I.Sc.,HDCHN.,PGDLAN Library Trainee Indian Institue of Information Technology, Design and Manufacturing Kancheepuram
Contact : kpkkprasanth@gmail.com
-- Sent from: http://koha.1045719.n5.nabble.com/Koha-general-f3047918.html _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
Thank you, I will do that. On Wed, Sep 19, 2018 at 7:37 PM Alvaro Cornejo <cornejo.alvaro@gmail.com> wrote:
Hi Prassanth,
Good you were able to fix your checking issue; however, in your about capture I see that you have a lot of duplicate records. You must fix it as soon as possible as per the instructions in the link shown in that page.
BTW, you shouldn't need to restart mysql at the end of your procedure but reindex koha db with zebra.
Regards,
Alvaro
|-----------------------------------------------------------------------------------------------------------------| Envíe y Reciba Datos y mensajes de Texto (SMS) hacia y desde cualquier celular y Nextel en el Perú, México y en mas de 180 paises. Use aplicaciones 2 vias via SMS y GPRS online Visitenos en www.perusms.com
2018-09-19 5:38 GMT-05:00 kpkkprasanth <kpkkprasanth@gmail.com>:
Hi am cleared my checkin problem in koha Version 18.05
My problem Image 1 : https://ibb.co/mOmUez
Some Koha Installation & Supporting Gurus Said its fine policy , Clear Increase Max fine.
k dude i cleard see image 2 : https://ibb.co/gKGHXK
Again Check in Error ji
None of this work for me. Because the promble in sql file. Today we clear that problem. I'm mentioned here with clear step please follow dude.
Step 1 : Go to the About Koha -> System Information
See my Image 3 : https://ibb.co/hsKkme
Step 2 : Copy the ID's under *Checkouts*
Example : 12926,39936
Step 3 : Open Terminal Ctrl+Alt+T
Step 4 : sudo su
Step 5 : enter your login password
Step 6 : mysql -u root -p
Enter password:
Welcome to the MySQL monitor. Commands end with ; or \g. Your MySQL connection id is 39 Server version: 5.7.23-0ubuntu0.18.04.1 (Ubuntu)
Copyright (c) 2000, 2018, Oracle and/or its affiliates. All rights reserved.
Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.
Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.
Step 7 : show databases; +--------------------+ | Database | +--------------------+ | information_schema | | koha_library | | mysql | | performance_schema | | sys | +--------------------+ 5 rows in set (0.07 sec)
Step 8 : mysql> use koha_library; [my database name: koha_library] Reading table information for completion of table and column names You can turn off this feature to get a quicker startup with -A
Step 9 : mysql> Select * from old_issues where issue_id IN (12926,39936);
change the check out numbers as yours in that backet and type the above in mysql cmd
It Shows :
+----------------+------------+---------------------+------------+---------------------+-----------------+----------+------------+------------------+---------------------+---------------------+-----------------+------+----------+----------+ | borrowernumber | itemnumber | date_due | branchcode | returndate | lastreneweddate | renewals | auto_renew | auto_renew_error | timestamp | issuedate | onsite_checkout | note | notedate | issue_id |
+----------------+------------+---------------------+------------+---------------------+-----------------+----------+------------+------------------+---------------------+---------------------+-----------------+------+----------+----------+ | 471 | 3935 | 2015-08-07 23:59:00 | IIITDM | 2015-07-20 15:29:40 | NULL | NULL | 0 | NULL
| 2015-07-20 15:29:40 | 2015-06-25 16:48:00 | 0 | NULL | NULL | 12926 | | 1045 | 28993 | 2018-04-24 23:59:00 | IIITDM | 2018-03-12 20:53:50 | NULL | NULL | 0 | NULL
| 2018-03-12 20:53:50 | 2018-03-12 20:53:37 | 0 | NULL | NULL | 39936 |
+----------------+------------+---------------------+------------+---------------------+-----------------+----------+------------+------------------+---------------------+---------------------+-----------------+------+----------+----------+ 2 rows in set (0.02 sec)
Step 10 : Delete from old_issues where issue_id IN (12926,39936); Query OK, 2 rows affected (0.13 sec)
Restart mysql
Step 11 : mysql> sudo /etc/init.d/mysql restart
See Image : https://ibb.co/eHMZCK
Successfully we done dude.
Regards,
K.Prasanth M.L.I.Sc.,B.Sc.,C.L.I.Sc.,HDCHN.,PGDLAN Library Trainee Indian Institue of Information Technology, Design and Manufacturing Kancheepuram
Contact : kpkkprasanth@gmail.com
-- Sent from: http://koha.1045719.n5.nabble.com/Koha-general-f3047918.html _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
participants (6)
-
Alvaro Cornejo -
Exam Warriors Books -
Jonathan Druart -
kpkkprasanth -
Pedro Amorim -
SATISH