glernil evangelista <infotech.sbc@gmail.com> asked:

I'm configuring koha to send notices to patrons through their email address. I used ssmtp as my MTA and gmail as my mail server. Sending of email through command line is quite successful. I had process_message_queue in my crontab set to send messages every minute. I made it sure that messaging preferences for each category is configured to send check-out and check-in notices. And of course, I created check-out and check-in notices.

Eventually, I tried to check-out an item for a patron but when I check the notices tab in the OPAC there is no generated check-out notice.

I can't figure out what is the problem here. Please help..

Hi. Thanks for the question, but to help with that, we need a bit more information. You probably need to tell us:- * Any error message (preferred) or precise problem description, including the name of the program being used to send email from the command-line. * Is Koha sending any emails? * Check any relevant log files you can find and email in the lines for the successful sending from the command-line and the unsuccessful sending from Koha. Hope that helps, -- MJ Ray (slef), member of www.software.coop, a for-more-than-profit co-op. http://koha-community.org supporter, web and LMS developer, statistician. In My Opinion Only: see http://mjr.towers.org.uk/email.html Available for hire for Koha work http://www.software.coop/products/koha