Hello..When a patron tries to reserve an item in the OPAC, they receive the message: "This title cannot be requested". Under Preference: OPACHoldRequests: Allow Under Circulation and fines rules (for all item type, for all patron category): On shelf holds allowed: Yes OPAC item level holds: Allow/Force I really don't know what I miss. Can you help me? [image: Mailtrack] <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality11&> Sender notified by Mailtrack <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality11&> 29/11/23, 09:31:52
Hi, not being super familiar with circulation rules, but have you checked the current item status? Is it available for loans (item subfield 7 0 or empty), or has it temporarily or permanently another status? Has it any restriction in item subfield 5 or is it marked as lost (subf. 1) or withdrawn (subf. 0) anything else? See https://wiki.koha-community.org/wiki/Holdings_data_fields_(9xx)#MARC21_Holdi... for some relevant information. Hope this helps, Anke -- Anke Bruns M.A. (LIS) Arbeitsgruppe "Anwendungs- und Informationssysteme" E-Mail: anke.bruns@gwdg.de ------------------------------------------------- Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen (GWDG) Burckhardtweg 4, 37077 Göttingen, URL: https://gwdg.de Support: Tel.: +49 551 39-30000, URL: https://gwdg.de/support Sekretariat: Tel.: +49 551 39-30001, E-Mail: gwdg@gwdg.de Geschäftsführer: Prof. Dr. Ramin Yahyapour Aufsichtsratsvorsitzender: Prof. Dr. Christian Griesinger Sitz der Gesellschaft: Göttingen Registergericht: Göttingen, Handelsregister-Nr. B 598 ------------------------------------------------- Zertifiziert nach ISO 9001 und ISO 27001 -------------------------------------------------
-----Ursprüngliche Nachricht----- Von: Koha <koha-bounces@lists.katipo.co.nz> Im Auftrag von Alipio Luiz de Souza Silva Gesendet: Mittwoch, 29. November 2023 14:33 An: koha@lists.katipo.co.nz Betreff: [Koha] Help! This title cannot be requested
Hello..When a patron tries to reserve an item in the OPAC, they receive the message: "This title cannot be requested".
Under Preference: OPACHoldRequests: Allow
Under Circulation and fines rules (for all item type, for all patron category): On shelf holds allowed: Yes OPAC item level holds: Allow/Force
I really don't know what I miss. Can you help me?
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Hi, some more ideas on what to check in the circulation rules: * Can the item be checked out by this patron? (number of allowed checkouts > 0) * Are there 1 ore more holds allowed? (check all hold relevant settings) For system preferences you could also check MaxReserves. In the item type configuration: is the record marked as for reference? Hope this helps, Katrin On 29.11.23 14:32, Alipio Luiz de Souza Silva wrote:
Hello..When a patron tries to reserve an item in the OPAC, they receive the message: "This title cannot be requested".
Under Preference: OPACHoldRequests: Allow
Under Circulation and fines rules (for all item type, for all patron category): On shelf holds allowed: Yes OPAC item level holds: Allow/Force
I really don't know what I miss. Can you help me?
[image: Mailtrack] <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality11&> Sender notified by Mailtrack <https://mailtrack.io?utm_source=gmail&utm_medium=signature&utm_campaign=signaturevirality11&> 29/11/23, 09:31:52 _______________________________________________
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participants (3)
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Alipio Luiz de Souza Silva -
Bruns, Anke -
Katrin Fischer