Dear Sir/madam Greetings. I have migrated Koha version 19.05 to Koha 22.05.08 in Ubuntu 22.04. An in-built SMTP server is enabled to send emails to the patron. The system sends the welcome email after new patron registration but it does not send the chekins and checkout email. it is showing the notice is pending. Please help me to figure it out. Thank you in advance. -- Best regards Dr. Shankar Reddy Kolle Deputy Librarian Prof. Ram Dayal Munda Central Library Indira Gandhi National Tribal University (Central University), Lalpur, Amarkantak, Anuppur Dist, Madhya Pradesh -484887, India Phone No 09742749018 https://www.scopus.com/authid/detail.uri?authorId=56963777200 https://www.researchgate.net/profile/Shankar_Reddy_Kolle https://scholar.google.co.in/citations?user=Msk5hT8AAAAJ&hl=en
Hi, the welcome email is sent immediately, but the checkin and checkout notices are usually only sent out every 15 minutes or to the interval you have set your process_message_queue.pl cron job. Until the job is run, the notices remain pending. It's recommended to not set the interval too low, as the checkin and checkout notices 'collect' transactions until run and if you set it low you might end up with multiple emails for the same session. Hope this helps, Katrin On 08.02.24 10:41, Shankar Reddy Kolle wrote:
Dear Sir/madam Greetings. I have migrated Koha version 19.05 to Koha 22.05.08 in Ubuntu 22.04. An in-built SMTP server is enabled to send emails to the patron. The system sends the welcome email after new patron registration but it does not send the chekins and checkout email. it is showing the notice is pending. Please help me to figure it out.
Thank you in advance.
participants (2)
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Katrin Fischer -
Shankar Reddy Kolle