Hi guys, I'm on Koha 3.16.4 installed using Debian package. I explored a bit, and here is what I've found out: Let's say a book is issued, and two people have placed hold on it, Bob and Arslan. Bob has priority over Arslan. When I check-in the book, Koha gives me a message "Hold Found" and gives option to "Confirm Hold". See http://i.imgur.com/JFOZhi1.png I "Confirm Hold", and now the book's hold page looks like this: http://i.imgur.com/3TvWLpI.png, and an email is sent to Bob. Note the "Priority" column, and the selected option "Waiting". Now, if we issue the book to "Bob", or if we/he cancel his hold request, then there will be only one hold left in the queue, for Arslan. See http://i.imgur.com/QD0DKYq.png. Note the "Priority" column again, now it won't have the "Waiting" option. Only option other then numerical priority is the option "del". Question: Is this a bug? The non-availability of "Waiting" option in the "Priority" column? I think there is no way to turn a hold into "Waiting" state, except when checking-in a book. That means no way to inform the patron when a hold is available (auto email) if we press "Ignore" in this step: http://i.imgur.com/JFOZhi1.png Arslan -- Electronic Resource Librarian SZABIST Islamabad www.szabist-isb.edu.pk arslan.farooq@szabist-isb.edu.pk +92 514 863 363-65