"patron does not exist" error when adding new patron
Hey All, I inherited a system today for a library that's having a using adding new members. I'm assuming this is a database issue or configuration issue, but i'm not sure how to trouble shoot this. The issue: Via the web interface: When I go to patrons->add a new patron fill out the required fields and send the form I get back a "patron does not exist" error which makes no sense to me. Can anyone help me out? -- View this message in context: http://koha.1045719.n5.nabble.com/patron-does-not-exist-error-when-adding-ne... Sent from the Koha-general mailing list archive at Nabble.com.
Additionally, I looked at the error logs and found a foreign key message from mysql: "Cannot add or update a child row: a foriegn key constraint fails...." In the upper right hand corner it states that the library is not set. I can provide more info, screenshots etc, thanks! -- View this message in context: http://koha.1045719.n5.nabble.com/patron-does-not-exist-error-when-adding-ne... Sent from the Koha-general mailing list archive at Nabble.com.
Hello wildness, Do you mind telling us what MySQL version you're using? 2015-11-07 1:27 GMT-01:00 wildness <lauraerinmann@gmail.com>:
Additionally, I looked at the error logs and found a foreign key message from mysql: "Cannot add or update a child row: a foriegn key constraint fails...." In the upper right hand corner it states that the library is not set. I can provide more info, screenshots etc, thanks!
-- View this message in context: http://koha.1045719.n5.nabble.com/patron-does-not-exist-error-when-adding-ne... Sent from the Koha-general mailing list archive at Nabble.com. _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
wildness schreef op vr 06-11-2015 om 19:27 [-0700]:
In the upper right hand corner it states that the library is not set.
Are you logging on with the database username and password? If so, you should avoid doing that. In newer Koha versions it will give you a big warning about it. Instead, use a regular staff library user. This may or may not be related to the problem though. -- Robin Sheat Catalyst IT Ltd. ✆ +64 4 803 2204 GPG: 5FA7 4B49 1E4D CAA4 4C38 8505 77F5 B724 F871 3BDF
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wildness