Hello Koha list, My patrons can make suggestions and can see their requests tracked but no email is being generated to the Librarian. In OPAC preferences, suggestions are "allowed" They can choose branches (allowed) Anonymous suggestions are not allowed Suggestions are not displayed Requests are being created but not emailed... Does anyone have suggestions? My email is set up and I am recieving emails when a patron updates their records. [cid:image001.jpg@01CC76A8.9D430460]
My patrons can make suggestions and can see their requests tracked but no email is being generated to the Librarian.
As far as I know this is not a feature in Koha. There are notices defined for communicating with the patron about suggestions, but no mechanism for emailing new suggestions to the librarian. -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org
Thanks for your reply Owen. Are there ANY notifications sent or can be viewed by the library? We know that patrons can place suggestions and they get a message saying "Your suggestion has been submitted" in their OPAC. I sent a screen shot prior of this exact message and the OPAC shows the patron their items requested. Here it is again: [cid:image003.jpg@01CC76AE.DDBC3D30] But the Koha admin is getting no indication of these suggestions. Where are these suggestions being sent to or posted? Surely, once a patron makes a suggestion, it "goes" somewhere but where? I am not getting any emails .. are they stored in a file somewhere? If these suggestions are merely for the patron to know about then I want to disable it because I thought they were notifying the librarian .. Thanks for any help .. David -----Original Message----- From: Owen Leonard [mailto:oleonard@myacpl.org] Sent: Monday, September 19, 2011 9:19 AM To: Hartman, David W. - GBTS Library Cc: Koha Subject: Re: [Koha] Unable to recieve purchase suggestions via email
My patrons can make suggestions and can see their requests tracked but no email is being
generated to the Librarian.
As far as I know this is not a feature in Koha. There are notices defined for communicating with the patron about suggestions, but no mechanism for emailing new suggestions to the librarian. -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org
But the Koha admin is getting no indication of these suggestions. Where are these suggestions being sent to or posted?
Suggestions management is done via the Acquisitions interface: http://koha-community.org/documentation/3-4-manual-en/?ch=x10375 -- Owen -- Web Developer Athens County Public Libraries http://www.myacpl.org
participants (2)
-
Hartman, David W. - GBTS Library -
Owen Leonard