There seems to be lots of documentation for the staff client, but not so much for the OPAC. Has anyone created a FAQ for those users? I know there are great videos that Nicole has developed, but streaming media is restricted inside our Library so I'm looking for 'helpful hints' in a bulleted FAQ format for internal use. Thought I'd ask around before putting one together, no sense reinventing the wheel. If you have one and are willing to share...thank you so much.
If anyone has this type of document I'd gladly integrate it in to the manual with proper credit given to the author. If not, then I can start one with all of your help - send me the most frequently asked questions and answers (if you know the answers) and I'll write it up. Nicole On Tue, Jul 17, 2012 at 1:31 AM, Cathi Wiggins <CWIGGINS@ci.arcadia.ca.us> wrote:
There seems to be lots of documentation for the staff client, but not so much for the OPAC. Has anyone created a FAQ for those users? I know there are great videos that Nicole has developed, but streaming media is restricted inside our Library so I'm looking for 'helpful hints' in a bulleted FAQ format for internal use. Thought I'd ask around before putting one together, no sense reinventing the wheel. If you have one and are willing to share...thank you so much.
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
http://www.farmingtonlibraries.org/usingthecatalog.html I swiped this off of Henry Bankhead at Los Gatos and modified it for our library. Hal Harold Bright Director of Information Services Farmington Libraries - 6 Monteith Drive Farmington, CT 06032 - hbright@farmingtonlibraries.org W 860-673-6791 x 204 - F 860-675-7148 http://www.farmingtonlibraries.org ________________________________________ From: koha-bounces@lists.katipo.co.nz [koha-bounces@lists.katipo.co.nz] on behalf of Nicole Engard [nengard@gmail.com] Sent: Tuesday, July 17, 2012 8:09 AM To: Cathi Wiggins Cc: koha@lists.katipo.co.nz Subject: Re: [Koha] Has anyone created a FAQ for the OPAC? If anyone has this type of document I'd gladly integrate it in to the manual with proper credit given to the author. If not, then I can start one with all of your help - send me the most frequently asked questions and answers (if you know the answers) and I'll write it up. Nicole On Tue, Jul 17, 2012 at 1:31 AM, Cathi Wiggins <CWIGGINS@ci.arcadia.ca.us> wrote:
There seems to be lots of documentation for the staff client, but not so much for the OPAC. Has anyone created a FAQ for those users? I know there are great videos that Nicole has developed, but streaming media is restricted inside our Library so I'm looking for 'helpful hints' in a bulleted FAQ format for internal use. Thought I'd ask around before putting one together, no sense reinventing the wheel. If you have one and are willing to share...thank you so much.
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
It's not a FAQ, but we do have a section on "patron training" at http://www.nexpresslibrary.org/training/patron-training/ It includes such things as bookmarks for common tasks, and handouts for patrons. Might be useful for you. :) Liz Rea On Tue, Jul 17, 2012 at 12:31 AM, Cathi Wiggins <CWIGGINS@ci.arcadia.ca.us> wrote:
There seems to be lots of documentation for the staff client, but not so much for the OPAC. Has anyone created a FAQ for those users? I know there are great videos that Nicole has developed, but streaming media is restricted inside our Library so I'm looking for 'helpful hints' in a bulleted FAQ format for internal use. Thought I'd ask around before putting one together, no sense reinventing the wheel. If you have one and are willing to share...thank you so much.
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
-- Northeast Kansas Library System lrea@nekls.org 785-838-4090
Here you can find an OPAC manual it´s not a FAQ but may help. Sorry spanish only. http://consag.tij.uia.mx/digital/eBooks/koha_opac/index.html ---------------------------------------------------------------- This message was sent using IMP, the Internet Messaging Program.
participants (5)
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adalid@tij.uia.mx -
Cathi Wiggins -
Hal Bright -
Liz Rea -
Nicole Engard