Error 500 when opening records with attached items
Good day, Apologies if I am sending to an incorrect list. We have just migrated our database to another server with an upgraded version of KOHA (23.05.01.000). On the new server we encounter problems with opening bibliographic records in NORMAL view after performing a search. We get the "error 500". This only happens in records with attached items. Records with no items attached to them open successfully in this view. ISDB and MARC views are not an issue. These views open successfully for all records even those with attached items. We also cannot delete items from records. We get the same 500 error. Kind regards, Bongiwe Shongwe
Hi! On Tue, Sep 05, 2023 at 02:17:59PM +0200, bongiwe@uks.co.za wrote:
We have just migrated our database to another server with an upgraded version of KOHA (23.05.01.000). On the new server we encounter problems with opening bibliographic records in NORMAL view after performing a search. We get the "error 500". This only happens in records with attached items. Records with no items attached to them open successfully in this view.
First guess: The items have no homebranch and holdingbranch. Make sure that every item has a (correct) value for those columns. Greetings, domm -- Thomas Klausner domm https://domm.plix.at Just another ( Perl | Postgres | Bicycle | Food | Photo | Vinyl ) Hacker A not-so-short list of things I learned at PerlKohaCon #Perl #Koha [ 2023-08-19 10:00 > https://domm.plix.at/perl/2023_08_things_i_learned_at_perlkohacon.html ] Fun: manually deleting a bridge set up by docker, because it is hogging the IP space that's also used by the free train WLAN network login page [ 2023-09-01 12:50 > https://domm.plix.at/microblog.html ]
Good day, Thomas Thank you for your response. I checked all the items and all have the correct homebranch and holdingbranch Kind regards, Bongiwe Shongwe Chief Technology Officer Universal Knowledge Software Tel.: +27(11) 375-4700 Fax : +27(11) 375-4710 e-mail: bongiwe@uks.co.za Web: www.uks.co.za -----Original Message----- From: Thomas Klausner <domm@plix.at> Sent: Tuesday, September 5, 2023 2:43 PM To: bongiwe@uks.co.za Cc: koha@lists.katipo.co.nz Subject: Re: [Koha] Error 500 when opening records with attached items Hi! On Tue, Sep 05, 2023 at 02:17:59PM +0200, bongiwe@uks.co.za wrote:
We have just migrated our database to another server with an upgraded version of KOHA (23.05.01.000). On the new server we encounter problems with opening bibliographic records in NORMAL view after performing a search. We get the "error 500". This only happens in records with attached items. Records with no items attached to them open successfully in this view.
First guess: The items have no homebranch and holdingbranch. Make sure that every item has a (correct) value for those columns. Greetings, domm -- Thomas Klausner domm https://domm.plix.at Just another ( Perl | Postgres | Bicycle | Food | Photo | Vinyl ) Hacker A not-so-short list of things I learned at PerlKohaCon #Perl #Koha [ 2023-08-19 10:00 > https://domm.plix.at/perl/2023_08_things_i_learned_at_perlkohacon.html ] Fun: manually deleting a bridge set up by docker, because it is hogging the IP space that's also used by the free train WLAN network login page [ 2023-09-01 12:50 > https://domm.plix.at/microblog.html ]
Hi, did you check the itemtype as well? It would also cause a 500 in the OPAC. Hope this helps, Katrin On 18.09.23 20:06, bongiwe@uks.co.za wrote:
Good day, Thomas
Thank you for your response. I checked all the items and all have the correct homebranch and holdingbranch
Kind regards,
Bongiwe Shongwe Chief Technology Officer Universal Knowledge Software Tel.: +27(11) 375-4700 Fax : +27(11) 375-4710 e-mail: bongiwe@uks.co.za Web: www.uks.co.za
-----Original Message----- From: Thomas Klausner <domm@plix.at> Sent: Tuesday, September 5, 2023 2:43 PM To: bongiwe@uks.co.za Cc: koha@lists.katipo.co.nz Subject: Re: [Koha] Error 500 when opening records with attached items
Hi!
On Tue, Sep 05, 2023 at 02:17:59PM +0200, bongiwe@uks.co.za wrote:
We have just migrated our database to another server with an upgraded version of KOHA (23.05.01.000). On the new server we encounter problems with opening bibliographic records in NORMAL view after performing a search. We get the "error 500". This only happens in records with attached items. Records with no items attached to them open successfully in this view. First guess: The items have no homebranch and holdingbranch. Make sure that every item has a (correct) value for those columns.
Greetings, domm
participants (3)
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bongiwe＠uks.co.za -
Katrin Fischer -
Thomas Klausner