Can't view 'Holds' from the patron details view
Good morning, After a recent upgrade from the tarball 3.9 version to the package version 3.16.3 we are unable to view the "Holds" tab on any patron record. It simply says "Processing" and never returns results. We can however see all the holds via a report, so I started poking around and find the following in the koha error log: [Sat Sep 13 10:22:45 2014] [error] [client x.x.x.x] script not found or unable to stat: /usr/share/koha/intranet/cgi-bin/svc/holds.pl, referer: http://y.y.y.y:8080/cgi-bin/koha/circ/circulation.pl Has anyone ever seen this and does anyone know how to get that missing file in the proper place at this point? Thanks! Steve
Hi Steve, there is a bug in 3.16.3 with the holds tab: Bug 12883 - Holds tab on checkout screen never stops processing http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=12883 You can see the diff here: http://git.koha-community.org/gitweb/?p=koha.git;a=blobdiff;f=koha-tmpl/intr... Hope this helps, Katrin Am 13.09.2014 um 16:27 schrieb Steven Nickerson:
Good morning,
After a recent upgrade from the tarball 3.9 version to the package version 3.16.3 we are unable to view the "Holds" tab on any patron record. It simply says "Processing" and never returns results. We can however see all the holds via a report, so I started poking around and find the following in the koha error log:
[Sat Sep 13 10:22:45 2014] [error] [client x.x.x.x] script not found or unable to stat: /usr/share/koha/intranet/cgi-bin/svc/holds.pl, referer: http://y.y.y.y:8080/cgi-bin/koha/circ/circulation.pl
Has anyone ever seen this and does anyone know how to get that missing file in the proper place at this point?
Thanks!
Steve
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Thank you Katrin! In the meantime, I had created a symbolic link from 'holds' to 'holds.pl' in that directory which also resolved the issue at least temporarily. Now I'll go make the change to the code that is referenced in the bug instead. Thanks again! Steve -----Original Message----- From: Katrin Fischer [mailto:Katrin.Fischer.83@web.de] Sent: Saturday, September 13, 2014 11:46 AM To: koha@lists.katipo.co.nz Subject: Re: [Koha] Can't view 'Holds' from the patron details view Hi Steve, there is a bug in 3.16.3 with the holds tab: Bug 12883 - Holds tab on checkout screen never stops processing http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=12883 You can see the diff here: http://git.koha-community.org/gitweb/?p=koha.git;a=blobdiff;f=koha-tmpl/intr anet-tmpl/prog/en/js/holds.js;h=73807ea9d1a3c367f8336fcd6fbebd500111499c;hp= ba31e9ffc8a0a35586f02324649b14a7b8e9af7c;hb=9657a2c6dc92516963ffa960b7d561cd cc2dc5e8;hpb=3bcb0f89093daddc9d30e0c393b4801d82bba23b Hope this helps, Katrin Am 13.09.2014 um 16:27 schrieb Steven Nickerson:
Good morning,
After a recent upgrade from the tarball 3.9 version to the package version 3.16.3 we are unable to view the "Holds" tab on any patron record. It simply says "Processing" and never returns results. We can however see all the holds via a report, so I started poking around and find the following in the koha error log:
[Sat Sep 13 10:22:45 2014] [error] [client x.x.x.x] script not found or unable to stat: /usr/share/koha/intranet/cgi-bin/svc/holds.pl, referer: http://y.y.y.y:8080/cgi-bin/koha/circ/circulation.pl
Has anyone ever seen this and does anyone know how to get that missing file in the proper place at this point?
Thanks!
Steve
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
That's a big jump to make (especially because it is a tarball to package), it would help a ton if we knew what distro you are on. Thx //Riley Riley Childs Senior Charlotte United Christian Academy Library Services Administrator IT Services (704) 497-2086 rileychilds.net @rowdychildren ________________________________ From: Steven Nickerson<mailto:snicker1@maine.rr.com> Sent: 9/13/2014 10:29 AM To: koha@lists.katipo.co.nz<mailto:koha@lists.katipo.co.nz> Subject: [Koha] Can't view 'Holds' from the patron details view Good morning, After a recent upgrade from the tarball 3.9 version to the package version 3.16.3 we are unable to view the "Holds" tab on any patron record. It simply says "Processing" and never returns results. We can however see all the holds via a report, so I started poking around and find the following in the koha error log: [Sat Sep 13 10:22:45 2014] [error] [client x.x.x.x] script not found or unable to stat: /usr/share/koha/intranet/cgi-bin/svc/holds.pl, referer: http://y.y.y.y:8080/cgi-bin/koha/circ/circulation.pl Has anyone ever seen this and does anyone know how to get that missing file in the proper place at this point? Thanks! Steve _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
participants (3)
-
Katrin Fischer -
Riley Childs -
Steven Nickerson