Hi! What exactly is happening when you click the Open in new window? Is it "The site can't be reached"? There could be a misconfiguration in the OPACBaseURL which you can edit in System Preferences > OPAC > OPACBaseURL. Please try to edit your base URL to the URL of your Koha installation, e.g. http://catalog.bywatersolutions.com, just what it is noted in the system preference: This should be a complete URL, starting with http:// or https://. Do not include a trailing slash in the URL. (This must be filled in correctly for RSS, unAPI, and search plugins to work.). If the Koha ILS installation is only available locally within you network, you can get the assigned IP address for the server where Koha ILS is installed, e.g. http://192.168.2.11. HTH! -- Sent from: http://koha.1045719.n5.nabble.com/Koha-general-f3047918.html