Hello, Have you checked that all of the Perl modules are installed? And that caching is working? FV

On Aug 30, 2022, at 5:00 PM, koha-request@lists.katipo.co.nz wrote:

Date: Tue, 30 Aug 2022 02:29:22 +0000 From: 吳宣億 <hsuaniwu@ntu.edu.tw <mailto:hsuaniwu@ntu.edu.tw>> To: Himanshu Aggarwal <rtr.himanshu@gmail.com <mailto:rtr.himanshu@gmail.com>>, "koha@lists.katipo.co.nz <mailto:koha@lists.katipo.co.nz>" <koha@lists.katipo.co.nz <mailto:koha@lists.katipo.co.nz>> Subject: Re: [Koha] Record display turns completely blank Message-ID: <a42611b483c64c8f91c75d842780cb6a@ntu.edu.tw <mailto:a42611b483c64c8f91c75d842780cb6a@ntu.edu.tw>> Content-Type: text/plain; charset="big5"

Hi thanks for the reply, but we ran the Zebra index and it's still the same result.

I have included a video of the problem for people to get a better idea of the problem.

https://www.lib.ntu.edu.tw/AR/images/Koha_2022-08-30.mp4<https://www.lib.ntu.edu.tw/AR/images/Koha_2022-08-30.m> <https://www.lib.ntu.edu.tw/AR/images/Koha_2022-08-30.mp4%3Chttps://www.lib.ntu.edu.tw/AR/images/Koha_2022-08-30.m%3E>

It happens intermittently and often fixes itself after half a dozen page refreshes, and then it will happen again.