Hello all, May I have problem receiving koha mail list emails, I've not receive any mails from 25 Dec 2014. Also i didn't receive Colin's reply for my problem (Testing Koha 3.16.01 SIP), So i'm sorry to be respond to his reply lately. I've no parameter called encoding in my sip configuration file my friend Colin, The following is snippet of my configuration file account section: <accounts> <login id="station01" password="station01" delimiter="|" error-detect="enabled" institution="CL" /> <login id="station02" password="station02" delimiter="|" error-detect="enabled" institution="EZF" /> Thanks.