We are having an issue when printing notices (e.g., checkout notice) on our thermal paper printer (Panda FK-80) on Windows OS. The problem is that the printer* ejects a full 200-230 mm of paper BEFORE printing the notice. *In other words, the printer ejects a full page before beginning to print. As you might imagine, this wastes a lot of paper and is very annoying. Here are what I have determined: - When the notice is *initially displayed* on the screen with the print menu, it appears correctly - When we do a *print preview *with the appropriate print driver selected it appears correctly - When we use the printer to print from *another application* (e.g., MS Word), it does not eject a full page before printing. From this I conclude that the *problem is not with the printer or printer driver, but from Koha.* I have concluded that something in Koha is sending a new page command before the print begins. Is there* CSS which is controlling thi*s? Where would I look for the relevant CSS? Thanks in advance for your help
Hi Keith, The only times I've seen something similar to this was when the browser was printing the header and footer of the page. This is an advanced setting in the browser that you can change. As for CSS, you can look in the SlipCSS system preference. Depending on you version of Koha, there is also CSS in the slip setting itself now (under Tools > Notices & slips > ISSUESLIP > Format). Good luck! Caroline On 2025-02-17 21:02, Keith Sorbo wrote:
We are having an issue when printing notices (e.g., checkout notice) on our thermal paper printer (Panda FK-80) on Windows OS.
The problem is that the printer* ejects a full 200-230 mm of paper BEFORE printing the notice. *In other words, the printer ejects a full page before beginning to print.
As you might imagine, this wastes a lot of paper and is very annoying.
Here are what I have determined:
- When the notice is *initially displayed* on the screen with the print menu, it appears correctly - When we do a *print preview *with the appropriate print driver selected it appears correctly - When we use the printer to print from *another application* (e.g., MS Word), it does not eject a full page before printing. From this I conclude that the *problem is not with the printer or printer driver, but from Koha.*
I have concluded that something in Koha is sending a new page command before the print begins.
Is there* CSS which is controlling thi*s? Where would I look for the relevant CSS?
Thanks in advance for your help _______________________________________________
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Caroline Cyr-La-Rose, M.L.I.S. (she/her) Librarian | Product Manager 1-833-INLIBRO (465-4276), ext. 221 caroline.cyr-la-rose@inlibro.com https://www.inLibro.com
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Caroline Cyr La Rose -
Keith Sorbo