Have you tried sending an email from the command line to make sure outbound email is functioning? That's the first place I'd start with. You also need to make sure the message queue processing cronjob is enabled as well. Kyle http://www.kylehall.info ByWater Solutions ( http://bywatersolutions.com ) Meadville Public Library ( http://www.meadvillelibrary.org ) Crawford County Federated Library System ( http://www.ccfls.org ) Mill Run Technology Solutions ( http://millruntech.com ) On Sun, Mar 22, 2015 at 10:48 PM, Fiona O'Connell <fionao@taupaki.school.nz> wrote:

Hello

Can someone help with the following. I am trying to set up automatic emails to be sent when books are overdue. In Patron preferences we have the following; *General* primary address - use first valid. *Interface options*, Admin email, Reply to default and overdue notice BCC - my email address.

I have set up overdue notice/status triggers for 7, 14 and 28 days and ticked the email box in the first two and restrict and email in the last notice. In Notices and slips I have set up 3 separate notices ODUE/ODUE2/ODUE3.

Finally, I have asked IT to check if we have a working MTA (mail transport agent) running on the server that has Koha and told them they may have to use the command 'koha-email-enable'. They said this is set up correctly but we are still not getting emails sent out. Any suggestions gratefully accepted. I am not very tech savvy so the simpler the explanation the better.

Thanks

Fiona O'Connell *Librarian* *Taupaki School* _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha