Can't tick "item due" box in Patron messaging preferences
Dear all I am trying to send reminders for overdue items. I am currently reading the manual and I think I have got everything, but still I can't tick that box (in an individual patron or in the administration "patron categories"). I can actually tick the box and then I click on save, but it's not saved. Though, if I tick other boxes (Item Checkout, Hold Filled, Item Check-in), it saves correctly and then it's really ticked when I load the patron preferences again... I did the notice triggers, the enhancedmessagingpreferences and I don't remember what else. Cheers, Sonia.
Reading the wiki and plenty of old enquiries from other people, but I still can't find what's wrong with my settings... Tha's what my "item due" line looks like (not the other lines! I just found that screenshot on the internet, it's not from me): http://content.screencast.com/users/oleonard/folders/Koha%20Screenshots/medi... I have just reall all the system preferences and all the administration block and about everything ever written on koha notifications... If you have any idea, I wouldn't mind trying about anything. Cheers, Sonia.
Hi Sonia, your problem looks familiar - is it possible you are missing some of the mandatory sample data? The following tables should all have some sample content in order for the enhanced messages to work correctly: - message attribues (6) - message_transport_type (4) - message_transports (14) You can check in your reports module. If the configuration there is missing, that could perhaps explain your problems. Hope this helps, Katrin -----Ursprüngliche Nachricht----- Von: koha-bounces@lists.katipo.co.nz im Auftrag von Sonia P. Gesendet: Mo 06.08.2012 02:36 An: koha@lists.katipo.co.nz Betreff: Re: [Koha] Can't tick "item due" box in Patron messaging preferences Reading the wiki and plenty of old enquiries from other people, but I still can't find what's wrong with my settings... Tha's what my "item due" line looks like (not the other lines! I just found that screenshot on the internet, it's not from me): http://content.screencast.com/users/oleonard/folders/Koha%20Screenshots/medi... I have just reall all the system preferences and all the administration block and about everything ever written on koha notifications... If you have any idea, I wouldn't mind trying about anything. Cheers, Sonia. _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
Dear Katrin and everyone Thanks for your help. I couldn't work on it before. I have just run a few queries and the tables are not empty (see below). (I guess the formatting will go away and that won't be readable, but let's try anyway...) So do these tables contain all the sample data which you think it's compulsory? If it does, where could my problem come from? Cheers, Sonia. Message_attributes message_attribute_id message_name takes_days 1 Item_Due 0 2 Advance_Notice 1 4 Hold_Filled 0 5 Item_Check_in 0 6 Item_Checkout 0 Message_transport_type email feed print sms Message_transports message_attribute_id message_transport_type is_digest letter_module letter_code 5 email 0 circulation CHECKIN 5 sms 0 circulation CHECKIN 6 email 0 circulation CHECKOUT 6 sms 0 circulation CHECKOUT 4 email 0 reserves HOLD 4 sms 0 reserves HOLD
participants (2)
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Fischer, Katrin -
Sonia P.