Koha presents an error, and no longer shows the cataloged records after a search
Good Morning, After a time of using several operators, Koha presents an error, and no longer shows the cataloged records after a search. Only after the server restarts does the records appear again in a search. Following are log files that are in the var / log / koha folder How can I solve this? Thank you, Victor
Hi Victor, It appears the server is running out of memory. How much RAM do you have at present? Barry <http://www.interleaf.ie/> *Barry Cannon* Technical Director bc@interleaf.ie +353-1-286-5855 <+353%201%20286%205855> A98 YD30 www.interleaf.ie On Fri, 19 Jun 2020 at 14:08, Victor Barroso Oliveira <vbovictor@gmail.com> wrote:
Good Morning, After a time of using several operators, Koha presents an error, and no longer shows the cataloged records after a search. Only after the server restarts does the records appear again in a search. Following are log files that are in the var / log / koha folder How can I solve this? Thank you, Victor _______________________________________________
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
total used free shared buff/cache available Mem: 8168516 724984 7200220 1184 243312 7201000 Em sex., 19 de jun. de 2020 às 10:11, Barry Cannon <bc@interleaf.ie> escreveu:
Hi Victor, It appears the server is running out of memory. How much RAM do you have at present?
Barry
*Barry Cannon* Technical Director
bc@interleaf.ie +353-1-286-5855 <+353%201%20286%205855>
A98 YD30 www.interleaf.ie
On Fri, 19 Jun 2020 at 14:08, Victor Barroso Oliveira <vbovictor@gmail.com> wrote:
Good Morning, After a time of using several operators, Koha presents an error, and no longer shows the cataloged records after a search. Only after the server restarts does the records appear again in a search. Following are log files that are in the var / log / koha folder How can I solve this? Thank you, Victor _______________________________________________
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
Is this after the server restart? Is it possible to get usage when you next experience the problem? Also, can you check the syslog or kernlog for any OOM errors? That might point towards a module eating RAM. <http://www.interleaf.ie/> *Barry Cannon* Technical Director bc@interleaf.ie +353-1-286-5855 <+353%201%20286%205855> A98 YD30 www.interleaf.ie On Fri, 19 Jun 2020 at 14:14, Victor Barroso Oliveira <vbovictor@gmail.com> wrote:
total used free shared buff/cache available Mem: 8168516 724984 7200220 1184 243312 7201000
Em sex., 19 de jun. de 2020 às 10:11, Barry Cannon <bc@interleaf.ie> escreveu:
Hi Victor, It appears the server is running out of memory. How much RAM do you have at present?
Barry
*Barry Cannon* Technical Director
bc@interleaf.ie +353-1-286-5855 <+353%201%20286%205855>
A98 YD30 www.interleaf.ie
On Fri, 19 Jun 2020 at 14:08, Victor Barroso Oliveira < vbovictor@gmail.com> wrote:
Good Morning, After a time of using several operators, Koha presents an error, and no longer shows the cataloged records after a search. Only after the server restarts does the records appear again in a search. Following are log files that are in the var / log / koha folder How can I solve this? Thank you, Victor _______________________________________________
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
This occurs when some people use it simultaneously! How can I check for syslog or kernlog OOM errors? Em sex., 19 de jun. de 2020 às 10:16, Barry Cannon <bc@interleaf.ie> escreveu:
Is this after the server restart? Is it possible to get usage when you next experience the problem? Also, can you check the syslog or kernlog for any OOM errors? That might point towards a module eating RAM.
*Barry Cannon* Technical Director
bc@interleaf.ie +353-1-286-5855 <+353%201%20286%205855>
A98 YD30 www.interleaf.ie
On Fri, 19 Jun 2020 at 14:14, Victor Barroso Oliveira <vbovictor@gmail.com> wrote:
total used free shared buff/cache available Mem: 8168516 724984 7200220 1184 243312 7201000
Em sex., 19 de jun. de 2020 às 10:11, Barry Cannon <bc@interleaf.ie> escreveu:
Hi Victor, It appears the server is running out of memory. How much RAM do you have at present?
Barry
*Barry Cannon* Technical Director
bc@interleaf.ie +353-1-286-5855 <+353%201%20286%205855>
A98 YD30 www.interleaf.ie
On Fri, 19 Jun 2020 at 14:08, Victor Barroso Oliveira < vbovictor@gmail.com> wrote:
Good Morning, After a time of using several operators, Koha presents an error, and no longer shows the cataloged records after a search. Only after the server restarts does the records appear again in a search. Following are log files that are in the var / log / koha folder How can I solve this? Thank you, Victor _______________________________________________
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
Do you know how many simultaneous connections there are and what modules are being used? What OS are you running? The logs to check are: /var/log/syslog /var/log/kernlog If it has been some time they may have rotated and you be able to check as below. /var/log/syslog.1 /var/log/kernlog.1 <http://www.interleaf.ie/> *Barry Cannon* Technical Director bc@interleaf.ie +353-1-286-5855 <+353%201%20286%205855> A98 YD30 www.interleaf.ie On Fri, 19 Jun 2020 at 14:22, Victor Barroso Oliveira <vbovictor@gmail.com> wrote:
This occurs when some people use it simultaneously! How can I check for syslog or kernlog OOM errors?
Em sex., 19 de jun. de 2020 às 10:16, Barry Cannon <bc@interleaf.ie> escreveu:
Is this after the server restart? Is it possible to get usage when you next experience the problem? Also, can you check the syslog or kernlog for any OOM errors? That might point towards a module eating RAM.
*Barry Cannon* Technical Director
bc@interleaf.ie +353-1-286-5855 <+353%201%20286%205855>
A98 YD30 www.interleaf.ie
On Fri, 19 Jun 2020 at 14:14, Victor Barroso Oliveira < vbovictor@gmail.com> wrote:
total used free shared buff/cache available Mem: 8168516 724984 7200220 1184 243312 7201000
Em sex., 19 de jun. de 2020 às 10:11, Barry Cannon <bc@interleaf.ie> escreveu:
Hi Victor, It appears the server is running out of memory. How much RAM do you have at present?
Barry
*Barry Cannon* Technical Director
bc@interleaf.ie +353-1-286-5855 <+353%201%20286%205855>
A98 YD30 www.interleaf.ie
On Fri, 19 Jun 2020 at 14:08, Victor Barroso Oliveira < vbovictor@gmail.com> wrote:
Good Morning, After a time of using several operators, Koha presents an error, and no longer shows the cataloged records after a search. Only after the server restarts does the records appear again in a search. Following are log files that are in the var / log / koha folder How can I solve this? Thank you, Victor _______________________________________________
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
sorry, should be: /var/log/kern.log Barry <http://www.interleaf.ie/> *Barry Cannon* Technical Director bc@interleaf.ie +353-1-286-5855 <+353%201%20286%205855> A98 YD30 www.interleaf.ie On Fri, 19 Jun 2020 at 14:29, Barry Cannon <bc@interleaf.ie> wrote:
Do you know how many simultaneous connections there are and what modules are being used? What OS are you running?
The logs to check are:
/var/log/syslog /var/log/kernlog
If it has been some time they may have rotated and you be able to check as below.
/var/log/syslog.1 /var/log/kernlog.1
*Barry Cannon* Technical Director
bc@interleaf.ie +353-1-286-5855 <+353%201%20286%205855>
A98 YD30 www.interleaf.ie
On Fri, 19 Jun 2020 at 14:22, Victor Barroso Oliveira <vbovictor@gmail.com> wrote:
This occurs when some people use it simultaneously! How can I check for syslog or kernlog OOM errors?
Em sex., 19 de jun. de 2020 às 10:16, Barry Cannon <bc@interleaf.ie> escreveu:
Is this after the server restart? Is it possible to get usage when you next experience the problem? Also, can you check the syslog or kernlog for any OOM errors? That might point towards a module eating RAM.
*Barry Cannon* Technical Director
bc@interleaf.ie +353-1-286-5855 <+353%201%20286%205855>
A98 YD30 www.interleaf.ie
On Fri, 19 Jun 2020 at 14:14, Victor Barroso Oliveira < vbovictor@gmail.com> wrote:
total used free shared buff/cache available Mem: 8168516 724984 7200220 1184 243312 7201000
Em sex., 19 de jun. de 2020 às 10:11, Barry Cannon <bc@interleaf.ie> escreveu:
Hi Victor, It appears the server is running out of memory. How much RAM do you have at present?
Barry
*Barry Cannon* Technical Director
bc@interleaf.ie +353-1-286-5855 <+353%201%20286%205855>
A98 YD30 www.interleaf.ie
On Fri, 19 Jun 2020 at 14:08, Victor Barroso Oliveira < vbovictor@gmail.com> wrote:
Good Morning, After a time of using several operators, Koha presents an error, and no longer shows the cataloged records after a search. Only after the server restarts does the records appear again in a search. Following are log files that are in the var / log / koha folder How can I solve this? Thank you, Victor _______________________________________________
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
hi Victor your logs show zebra is having memory errors perhaps try upgrading your zebra to the latest version (2.1.4) from the indexdata website... https://www.indexdata.com/resources/software/zebra/ consider upgrading to the current stable version of debian/ubuntu but, if you are running koha on ubuntu oldoldstable (u18/bionic), try updating your /etc/apt/sources.list.d/koha.list file with... 'deb http://debian.koha-community.org/koha 20.05 main bionic' note: replace '20.05' with your koha version cheers, Mason On 20/06/20 1:07 am, Victor Barroso Oliveira wrote:
Good Morning, After a time of using several operators, Koha presents an error, and no longer shows the cataloged records after a search. Only after the server restarts does the records appear again in a search. Following are log files that are in the var / log / koha folder How can I solve this? Thank you, Victor
_______________________________________________
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
participants (3)
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Barry Cannon -
Mason James -
Victor Barroso Oliveira