Claim mail is not sent to Vendor - KOHA 16.05.02
Helo, when claim order (Acquisitions › Late orders) I get information "Email has been sent." but Vendor don't get this email. In log exim I see the message is frozen 2016-08-25 09:36:41 1bcpDN-0007zx-82 ** xx@xx.xx R=smarthost T=remote_smtp_smarthost X=TLS1.0:RSA_ARCFOUR_128_SHA1:128 DN="C=xx,CN=*.xxx.xx.xx,EMAIL=xxx@xx.xx": SMTP error from remote mail server after MAIL FROM:<>< SIZE=2501: host xxxxxxx: 550 5.1.8 Sender address rejected 2016-08-25 09:36:41 1bcpDN-0007zx-82 Frozen (delivery error message) I defined Claim notice, in Contact details Vendor have email and select Primary acquisitions contact, Primary serials contact, Contact about late orders and Contact about late issues. In Log intranet lateorders.pl: CGI::param called in list context from package main line 109, this can lead to vulnerabilities. See the warning in "Fetching the value or values of a single named parameter" at /usr/share/perl5/CGI.pm line 436., referer: http://localhost:8080/cgi-bin/koha/acqui/lateorders.pl updatesupplier.pl: CGI::param called in list context from package main line 101, this can lead to vulnerabilities. See the warning in "Fetching the value or values of a single named parameter" at /usr/share/perl5/CGI.pm line 436., referer: http://localhost:8080/cgi-bin/koha/acqui/supplier.pl?booksellerid=1&op=enter Thx, Regards -- View this message in context: http://koha.1045719.n5.nabble.com/Claim-mail-is-not-sent-to-Vendor-KOHA-16-0... Sent from the Koha-general mailing list archive at Nabble.com.
Hi, The email has been sent but rejected by the mail server: "SMTP error from remote mail server" "Sender address rejected" Check your MTA configuration. Regards, Jonathan 2016-08-25 9:01 GMT+01:00 kamild <smichaelxx@tlen.pl>:
Helo, when claim order (Acquisitions › Late orders) I get information "Email has been sent." but Vendor don't get this email.
In log exim I see the message is frozen
2016-08-25 09:36:41 1bcpDN-0007zx-82 ** xx@xx.xx R=smarthost T=remote_smtp_smarthost X=TLS1.0:RSA_ARCFOUR_128_SHA1:128 DN="C=xx,CN=*.xxx.xx.xx,EMAIL=xxx@xx.xx": SMTP error from remote mail server after MAIL FROM:<>< SIZE=2501: host xxxxxxx: 550 5.1.8 Sender address rejected 2016-08-25 09:36:41 1bcpDN-0007zx-82 Frozen (delivery error message)
I defined Claim notice, in Contact details Vendor have email and select Primary acquisitions contact, Primary serials contact, Contact about late orders and Contact about late issues.
In Log intranet
lateorders.pl: CGI::param called in list context from package main line 109, this can lead to vulnerabilities. See the warning in "Fetching the value or values of a single named parameter" at /usr/share/perl5/CGI.pm line 436., referer: http://localhost:8080/cgi-bin/koha/acqui/lateorders.pl
updatesupplier.pl: CGI::param called in list context from package main line 101, this can lead to vulnerabilities. See the warning in "Fetching the value or values of a single named parameter" at /usr/share/perl5/CGI.pm line 436., referer: http://localhost:8080/cgi-bin/koha/acqui/supplier.pl?booksellerid=1&op=enter
Thx, Regards
-- View this message in context: http://koha.1045719.n5.nabble.com/Claim-mail-is-not-sent-to-Vendor-KOHA-16-0... Sent from the Koha-general mailing list archive at Nabble.com. _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
Hi Jonathan, If the problem lies in the configuration MTA is very strange becouse other messages (Item due, Advance notice, Hold filled etc,) sends OK. Problem exist only when I want sent claim email to Vendor. Thank you for the quicky reply. Regards Kamil Dnia 25 sierpnia 2016 10:27 Jonathan Druart <jonathan.druart@bugs.koha-com napisał(a): Hi, The email has been sent but rejected by the mail server: "SMTP error from remote mail server" "Sender address rejected" Check your MTA configuration. Regards, Jonathan 2016-08-25 9:01 GMT+01:00 kamild <smichaelxx@tlen.pl>: Helo, when claim order (Acquisitions › Late orders) I get information "Email has been sent." but Vendor don't get this email. In log exim I see the message is frozen 2016-08-25 09:36:41 1bcpDN-0007zx-82 ** xx@xx.xx R=smarthost T=remote_smtp_smarthost X=TLS1.0:RSA_ARCFOUR_128_SHA1: DN="C=xx,CN=*.xxx.xx.xx,EMAIL= SMTP error from remote mail server after MAIL FROM:<>< SIZE=2501: host xxxxxxx: 550 5.1.8 Sender address rejected 2016-08-25 09:36:41 1bcpDN-0007zx-82 Frozen (delivery error message) I defined Claim notice, in Contact details Vendor have email and select Primary acquisitions contact, Primary serials contact, Contact about late orders and Contact about late issues. In Log intranet lateorders.pl: CGI::param called in list context from package main line 109, this can lead to vulnerabilities. See the warning in "Fetching the value or values of a single named parameter" at /usr/share/perl5/CGI.pm line 436., referer: localhost:8080 updatesupplier.pl: CGI::param called in list context from package main line 101, this can lead to vulnerabilities. See the warning in "Fetching the value or values of a single named parameter" at /usr/share/perl5/CGI.pm line 436., referer: localhost:8080 Thx, Regards -- View this message in context: koha.1045719.n5.nabble.com koha.1045719.n5.nabble.com Sent from the Koha-general mailing list archive at Nabble.com. ______________________________ Koha mailing list koha-community.org koha-community.org Koha@lists.katipo.co.nz lists.katipo.co.nz lists.katipo.co.nz
When you claim issues, the email is sent directly and does not pass by the message_queue table. Moreover the email used for the 'From' is the email address defined for the logged in user. As the error is "Sender address rejected", you should check the email of the account used to claim
participants (3)
-
Jonathan Druart -
kamild -
Michał Dudzik