Patron not searchable after initial login with LDAP
Hello, a new user has successfully created a new patron record. If we try to search him, the administrative interface returns empty pages. We don´t find any hint in the log files. A database error? The user was created automatically after his first login with LDAP data. Any hints to fix this? We are using the actual Koha version, restart of koha-common or MariaDB and a full system restart does not change the weird behaviour. Thanks Andreas Tomiak -- Dr. Andreas Tomiak Bibliotheksleiter ORCID https://orcid.org/0000-0002-3952-5416 SCOPUS Author ID 16450079500 ResearcherID M-5165-2015 SSR DEA900130625 GND 1132720850 VIAF ID 166149616483803750669 http://viaf.org/viaf/166149616483803750669 Call sign DH7ADR Tel.: +49 30 8062 42593, +49 160 9360 2804, Fax: +49 30 8062 42953 ________________________________________________________________________________________________ Helmholtz-Zentrum Berlin für Materialien und Energie GmbH Mitglied der Hermann von Helmholtz-Gemeinschaft Deutscher Forschungszentren e.V. Aufsichtsrat: Vorsitzender Dr. Volkmar Dietz, stv. Vorsitzende Dr. Jutta Koch-Unterseher Geschäftsführung: Prof. Dr. Bernd Rech, Thomas Frederking Sitz Berlin, AG Charlottenburg, 89 HRB 5583 Postadresse: Hahn-Meitner-Platz 1 14109 Berlin Deutschland Ringgold ID (RIN) 28340 ISNI http:/isni.org/isni/0000000110903682 ROR https://ror.org/02aj13c28 GRID https://grid.ac/institutes/grid.424048.e
Hi, patron search relies on the API now, but you should be able to see an error in the logs. We recently had problems with invalid dates preventing patron search. The problem turned out to be 0000-00-00 in borrowers.date_renewed. Maybe an account created through LDAP mappings could also create some invalid data. You can also check the development tools in the browser for errors, but usually the logs should have some useful hint. tail -f /var/log/koha/instancename/*.log is usually the recommended way to see what's going on while recreating the error. Hope this helps, Katrin On 15.04.24 09:22, Andreas Tomiak wrote:
Hello,
a new user has successfully created a new patron record. If we try to search him, the administrative interface returns empty pages.
We don´t find any hint in the log files. A database error?
The user was created automatically after his first login with LDAP data.
Any hints to fix this?
We are using the actual Koha version, restart of koha-common or MariaDB and a full system restart does not change the weird behaviour.
Thanks
Andreas Tomiak
participants (2)
-
Andreas Tomiak -
Katrin Fischer