Overdue notifications not being sent out
Hi folks, I need someone to point the way here. We are running koha 3.02 on Ubuntu 10.04 LTS. The server is configured to send email using sendmail via a smarthost. I have run a series of tests and established that the system has no issues in forwarding email. However in koha, the system is sending out notifications for new accounts and reservations, but not overdue notifications and reminders. When i check some of the patron's notices, i find too many pending notifications. We have configured messaging appropriately, added the email notifications to cron and it used to work well until we upgraded from koha 3.0. So what could we have done wrong? what can i do to fix this and purge all pending notifications? Regards, Benson
benson Mugambi wrote:
I need someone to point the way here. We are running koha 3.02 on Ubuntu 10.04 LTS. The server is configured to send email using sendmail via a smarthost. [...]
Unless something has changed in the misleadlingly-named Mail::Sendmail module since I last tested it, it actually talks SMTP to localhost rather than use the sendmail binary, which could cause email notifications not to be sent out. Chris mentions the other usual culprit, the message-processing cron job. Hope that helps, -- MJ Ray (slef), member of www.software.coop, a for-more-than-profit co-op. Past Koha Release Manager (2.0), LMS programmer, statistician, webmaster. In My Opinion Only: see http://mjr.towers.org.uk/email.html Available for hire for Koha work http://www.software.coop/products/koha
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MJ Ray