Hello, What do you call "an image"? It seems that the user defined in the apache configuration is not created. Regards, Jonathan On Mon, 16 Jan 2017 at 15:20 Via Vitae Solutions <koha@viavitae.co.in> wrote:

Hi, I am having a problem while installing an image of Koha 16.05.05.000 to another machine. The Problem is while i am writing localhost:<port> or localhost at the address bar to start koha, it is telling me "Unable to connect". Again while i am starting my apache2 service through command line, it is failing, giving an error - " AH0543: apache2: bad user name library-koha Action 'configtest' failed. ". But after adding a new user, my koha is running well and good. But i got this issue in koha 16.05.05.000, not in the older versions. I want to know how can i get rid of this situation. Why am I adding a new user, why the image which i took from the machine is not appropriate?

If you can help me out from this situation, then i will be grateful.

-- Via Vitae Solutions Kolkata - 700064 India

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