Hi all, I got the following from the Arcadia library and I'm really stuck on how to help them. If anyone else has any suggestions can you share them with us all? "We are able to print checkout slips/receipts on the 3 check out stations from IE only using the Generic/Text driver. We can't print from FF or Chrome on these stations using the Epson U200 driver. On the check-in station we can get the Epson T220 driver to work with FF for the hold slips/receipts, but the slips are too long and we aren't able to capture all of the holds consistently--not sure if that is a Koha or FF issue. The receipts are still form feeding twice the length of the receipt than we need or want. What are other libraries using as receipt printers / drivers? This is still an active issue for us. We would like there to be some consistency between the browsers in use on the 4 circ stations. What we have now is just a band aid of sorts because we needed to print something for the patrons." Thanks a ton, Nicole
Not really a koha issue I'm afraid Nicole. Koha doesn't print directly to the printer, the browser does it. It used to be able to print via cups or someother print queue, but its not doing that its simply the browser printing. If they were using linux I might be able to help, but it sounds like a windows printer driver issue and I'm no help there. Chris On 29 Dec 2010 13:13, "Nicole Engard" <nengard@gmail.com> wrote: Hi all, I got the following from the Arcadia library and I'm really stuck on how to help them. If anyone else has any suggestions can you share them with us all? "We are able to print checkout slips/receipts on the 3 check out stations from IE only using the Generic/Text driver. We can't print from FF or Chrome on these stations using the Epson U200 driver. On the check-in station we can get the Epson T220 driver to work with FF for the hold slips/receipts, but the slips are too long and we aren't able to capture all of the holds consistently--not sure if that is a Koha or FF issue. The receipts are still form feeding twice the length of the receipt than we need or want. What are other libraries using as receipt printers / drivers? This is still an active issue for us. We would like there to be some consistency between the browsers in use on the 4 circ stations. What we have now is just a band aid of sorts because we needed to print something for the patrons." Thanks a ton, Nicole _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
If it helps, Evergreen is having a similar problem so it sounds like chris is right about the browser being the culprit. Sent from my iPhone 4 On Dec 28, 2010, at 4:29 PM, Chris Cormack <chris@bigballofwax.co.nz> wrote:
Not really a koha issue I'm afraid Nicole. Koha doesn't print directly to the printer, the browser does it. It used to be able to print via cups or someother print queue, but its not doing that its simply the browser printing. If they were using linux I might be able to help, but it sounds like a windows printer driver issue and I'm no help there.
Chris
On 29 Dec 2010 13:13, "Nicole Engard" <nengard@gmail.com> wrote:
Hi all,
I got the following from the Arcadia library and I'm really stuck on how to help them. If anyone else has any suggestions can you share them with us all?
"We are able to print checkout slips/receipts on the 3 check out stations from IE only using the Generic/Text driver. We can't print from FF or Chrome on these stations using the Epson U200 driver. On the check-in station we can get the Epson T220 driver to work with FF for the hold slips/receipts, but the slips are too long and we aren't able to capture all of the holds consistently--not sure if that is a Koha or FF issue. The receipts are still form feeding twice the length of the receipt than we need or want. What are other libraries using as receipt printers / drivers? This is still an active issue for us. We would like there to be some consistency between the browsers in use on the 4 circ stations. What we have now is just a band aid of sorts because we needed to print something for the patrons."
Thanks a ton, Nicole _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
_______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
This is what I figured, but I also figured that other Koha users might have some insights to help Cathi. Nicole On Tue, Dec 28, 2010 at 7:29 PM, Chris Cormack <chris@bigballofwax.co.nz> wrote:
Not really a koha issue I'm afraid Nicole. Koha doesn't print directly to the printer, the browser does it. It used to be able to print via cups or someother print queue, but its not doing that its simply the browser printing. If they were using linux I might be able to help, but it sounds like a windows printer driver issue and I'm no help there.
Chris
On 29 Dec 2010 13:13, "Nicole Engard" <nengard@gmail.com> wrote:
Hi all,
I got the following from the Arcadia library and I'm really stuck on how to help them. If anyone else has any suggestions can you share them with us all?
"We are able to print checkout slips/receipts on the 3 check out stations from IE only using the Generic/Text driver. We can't print from FF or Chrome on these stations using the Epson U200 driver. On the check-in station we can get the Epson T220 driver to work with FF for the hold slips/receipts, but the slips are too long and we aren't able to capture all of the holds consistently--not sure if that is a Koha or FF issue. The receipts are still form feeding twice the length of the receipt than we need or want. What are other libraries using as receipt printers / drivers? This is still an active issue for us. We would like there to be some consistency between the browsers in use on the 4 circ stations. What we have now is just a band aid of sorts because we needed to print something for the patrons."
Thanks a ton, Nicole _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
On Tue, Dec 28, 2010 at 11:35 PM, Nicole Engard <nengard@gmail.com> wrote:
This is what I figured, but I also figured that other Koha users might have some insights to help Cathi.
FF printer options doesn't always work fine. WE managed to get everything working going to about:config on de location bar, filtering by typing 'print' and then setting the proper values for the desired printer. Also, you can set the default printer by hand there (copy and paste the name into the setting print_print_printer). We also use the (not present as default) print.always_print_silent boolean setting, to true ;-) I once proposed the use of JSPrintSetup FF extension for managing printer settings FROM koha where available. To+
We have several of the Epson U220xxx printers, and have them working fine w/ FF on XP. There is a bit of trickery involved--if you use the driver installer for these, when finished then you have to go back and check each setting in the printer setup. Make sure all the settings are correct, and most importantly, make sure that the printer is on the right port. If you have a USB printer, make sure it is on the USB port--by default likely it won't be. If you have more than one USB port (seems to commonly be the case), you'll have to try putting the printer on each USB port, or delete all the USB ports and let Win recreate the USB port when you plug the printer back in. Nicole: I had a lot of this documented in the wiki write-up I sent to you several months ago. If you want exact settings for the driver and what we have set in FF let me know. This also applies to the length problem mentioned below-that's a paper setting, and as I recall you have to use something counter-intuitive. -- Greg Lawson Rolling Hills Consolidated Library 1912 N. Belt Highway St. Joseph, MO 64506 ----------------------- On 12/28/2010 06:12 PM, Nicole Engard wrote:
Hi all,
I got the following from the Arcadia library and I'm really stuck on how to help them. If anyone else has any suggestions can you share them with us all?
"We are able to print checkout slips/receipts on the 3 check out stations from IE only using the Generic/Text driver. We can't print from FF or Chrome on these stations using the Epson U200 driver. On the check-in station we can get the Epson T220 driver to work with FF for the hold slips/receipts, but the slips are too long and we aren't able to capture all of the holds consistently--not sure if that is a Koha or FF issue. The receipts are still form feeding twice the length of the receipt than we need or want. What are other libraries using as receipt printers / drivers? This is still an active issue for us. We would like there to be some consistency between the browsers in use on the 4 circ stations. What we have now is just a band aid of sorts because we needed to print something for the patrons."
Thanks a ton, Nicole _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
-- Greg Lawson Rolling Hills Consolidated Library 1912 N. Belt Highway St. Joseph, MO 64506
participants (5)
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Chris Cormack -
gsl -
Lori Ayre -
Nicole Engard -
Tomas Cohen Arazi