trouble placing hold on book
I tried and failed to place a hold on a book today. The book was already checked out and I wanted to place a hold so that when it was checked in, our volunteer would be alerted. I went to the book record, clicked place hold, then entered the student's number. I received the message "no copies are available to be placed on hold". Well of course not, if there was a copy available, I wouldn't need to place a hold - lol. Why can't I place the hold? Thanks, Shelley
Hi Shelley, What version of Koha are you using? Check your circulation rule - how many holds are allowed for that category of patron? What is the holds policy for that library? Also check the following circulation system preferences to be sure they have the value you want: - CircControl - HomeorHoldingBranch - all of the preferences under the heading Holds Policy Hope that helps, Bob Birchall CALYX On 09/03/11 09:01, Shelley & Kurt Kemperman wrote:
I tried and failed to place a hold on a book today. The book was already checked out and I wanted to place a hold so that when it was checked in, our volunteer would be alerted. I went to the book record, clicked place hold, then entered the student's number. I received the message "no copies are available to be placed on hold". Well of course not, if there was a copy available, I wouldn't need to place a hold - lol. Why can't I place the hold?
Thanks, Shelley _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz http://lists.katipo.co.nz/mailman/listinfo/koha
-- Bob Birchall Director Calyx Group Pty Limited Mob: 0414 796 988 Email: bob@calyx.net.au Web: www.calyx.net.au
participants (2)
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Bob Birchall -
Shelley & Kurt Kemperman