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<div><font size="3" face="Arial">Hi Lori, </font></div>
<div><font size="3" face="Arial"></font> </div>
<div><font size="3" face="Arial">I think he wanted to be able to associate the item with a patron, as far as I know this is the only way of keeping the item with the patron without resorting to using history or manual tracking methods. What we do is check
the item in, edit the item and mark it as missing (that way no patron puts a hold on it or goes looking for it). Than we have our shelving staff (or whoever is available) look for it, and if the item is found than it is a simple check-in. If it is not found
that's a whole different can of worms :).</font></div>
<div><font size="3" face="Arial"></font> </div>
<div><font size="3" face="Arial">Respectfully,</font></div>
<div><font size="3" face="Arial"></font> </div>
<div><font face="Arial"><font size="3">James Ghiorzi<a></a></font></font><a></a><a></a></div>
<div><font size="3" face="Arial">Library Assistant II</font></div>
<div><font size="3" face="Arial">San Benito County Free Library</font></div>
<div><font size="3" face="Arial">470 Fifth St.</font></div>
<div><font size="3" face="Arial">Hollister, CA 95023</font></div>
<div><font size="3" face="Arial">(831) 636-4107</font></div>
<div style="DIRECTION: ltr" id="divRpF671188"><font size="3" face="Arial">
<hr tabindex="-1">
</font><font color="#000000" size="2" face="Tahoma"><b>From:</b> loriayre@gmail.com [loriayre@gmail.com] On Behalf Of Lori Bowen Ayre [lori.ayre@galecia.com]<br>
<b>Sent:</b> Tuesday, November 29, 2011 5:00 PM<br>
<b>To:</b> James Ghiorzi<br>
<b>Cc:</b> Automation; Koha Mailing List<br>
<b>Subject:</b> Re: [Koha] How do you handle "Claimed Returns"?<br>
</font><br>
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<div></div>
<div>James,
<div><br>
</div>
<div>But what about if you choose to believe your patrons when they claim to have returned an item?<br clear="all">
<div>
<div><br>
</div>
<div>Lori</div>
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<br>
<br>
<br>
<div class="gmail_quote">On Tue, Nov 29, 2011 at 4:31 PM, James Ghiorzi <span dir="ltr">
<<a href="mailto:JGhiorzi@lib.co.san-benito.ca.us">JGhiorzi@lib.co.san-benito.ca.us</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">
Dear Chad,<br>
<br>
You will have to make an authorized value under the LOST category. You than find the barcode of the item, edit the status of the item to Claims Returned. What this will do is mark the item as lost and charge patron for the cost of the item. Depending on your
max allowed fine settings and cost of the item it may or may not block the account.<br>
<br>
<br>
I hope that helps,<br>
<br>
James Ghiorzi<br>
Library Assistant II<br>
San Benito County Free Library<br>
470 Fifth St.<br>
Hollister, CA 95023<br>
<a href="tel:%28831%29%20636-4107" target="_blank" value="+18316364107">(831) 636-4107</a><br>
________________________________________<br>
From: <a href="mailto:koha-bounces@lists.katipo.co.nz">koha-bounces@lists.katipo.co.nz</a> [<a href="mailto:koha-bounces@lists.katipo.co.nz">koha-bounces@lists.katipo.co.nz</a>] On Behalf Of Automation [<a href="mailto:croseburg@ncrl.org">croseburg@ncrl.org</a>]<br>
Sent: Tuesday, November 29, 2011 4:14 PM<br>
To: Koha Mailing List<br>
Subject: [Koha] How do you handle "Claimed Returns"?<br>
<div>
<div class="h5"><br>
Hello folks ~<br>
<br>
We are migrating from SirsiDynix Horizon and are wondering<br>
how the concept of a "claimed return" is handled in Koha.<br>
I am RTFM [ 3.6 ] and do not see a reference to this.<br>
<br>
The fines show a $0.00 dollar amount and a 'block' is<br>
placed on the account in Horizon.<br>
<br>
How does your library handle a "claimed return" in Koha?<br>
<br>
Thank you!<br>
<br>
--<br>
Chad Roseburg<br>
Automation Dept.<br>
North Central Regional Library<br>
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</blockquote>
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