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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">Hello<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif"">We are having instances where patrons are receiving overdue notices for items they have already checked in – for example I received one today for an item which
was checked in on Friday and is not now on my patron account.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif"">Any ideas?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif"">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif"">Lisa
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:FR-CH"><img width="227" height="51" id="Picture_x0020_1" src="cid:image001.jpg@01CC5055.0D577760" alt="Description: Description: Description: CR_logo_POS_COULEUR b"></span><b><span lang="EN-US" style="color:black;mso-fareast-language:FR-CH"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:18.0pt;line-height:12.0pt;text-autospace:none">
<b><span lang="EN-US" style="color:black;mso-fareast-language:FR-CH"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-left:18.0pt;line-height:12.0pt;text-autospace:none">
<b><span lang="EN-US" style="color:black;mso-fareast-language:FR-CH"><o:p> </o:p></span></b></p>
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<b><span lang="EN-GB" style="color:black;mso-fareast-language:FR-CH">LISA PEEL, PGDip, MA.</span></b><b><span lang="EN-GB" style="font-size:12.0pt;font-family:"Times New Roman","serif";color:black;mso-fareast-language:FR-CH"><o:p></o:p></span></b></p>
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<span lang="EN-GB" style="color:black;mso-fareast-language:FR-CH">Librarian</span><span lang="EN-GB" style="color:black;mso-fareast-language:FR-CH"><o:p></o:p></span></p>
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<span lang="EN-GB" style="color:black;mso-fareast-language:FR-CH">César Ritz Colleges Switzerland<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:18.0pt;line-height:12.0pt;text-autospace:none">
<span lang="EN-GB" style="color:black;mso-fareast-language:FR-CH">1897 Le Bouveret - Switzerland<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:18.0pt;line-height:12.0pt;text-autospace:none">
<span lang="EN-US" style="color:black;mso-fareast-language:FR-CH">Tel: +41 24 482 82 82 Fax: +41 24 482 82 80<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:18.0pt;line-height:12.0pt;text-autospace:none">
<span lang="EN-US" style="color:black;mso-fareast-language:FR-CH">E-mail: <b><a href="mailto:hortense.hofer@ritz.edu"><span style="color:blue">lisa.peel@ritz.edu</span></a></b><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black;mso-fareast-language:FR-CH"><a href="http://www.ritz.edu/"><span style="color:blue">http://www.ritz.edu</span></a> -
<a href="http://www.culinaryarts.ch/"><span style="color:blue">http://www.culinaryarts.ch</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
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